Internal server error - [1019001]
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Internal server error - [1019001]
Good morning,
from today when I try to connect with my account "@gmail.com" on the site https://account.qnap.com/
it gives me the error "Internal server error. - [1019001]" and does not let me access I also tried to reset the password but nothing.
Someone can help me
Thank you
Massimiliano Randazzo
from today when I try to connect with my account "@gmail.com" on the site https://account.qnap.com/
it gives me the error "Internal server error. - [1019001]" and does not let me access I also tried to reset the password but nothing.
Someone can help me
Thank you
Massimiliano Randazzo
Last edited by OneCD on Wed Feb 23, 2022 3:58 am, edited 1 time in total.
- dolbyman
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Re: Errore server interno. - [1019001]
This is a user forum, no need to post any private details here (best to remove that email , unless you want spambots to pick it up)
Open a ticket with QNAP support (they do not come here)
Open a ticket with QNAP support (they do not come here)
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Re: Errore server interno. - [1019001]
Getting the same error code when trying to log on:
Internal Server Error. - [1019001]
Also not possible to log in to customer support portal at the moment. Only error code showing:
{"message": "Unknown Error.", "code": 1000001}
So seems to me that Qnap are having problems, at least when i
i am trying to use their services.
Internal Server Error. - [1019001]
Also not possible to log in to customer support portal at the moment. Only error code showing:
{"message": "Unknown Error.", "code": 1000001}
So seems to me that Qnap are having problems, at least when i
i am trying to use their services.
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Re: Errore server interno. - [1019001]
trying to submit a ticket but to do so I have to be logged. Problem is i cannot log in with the same 1000001 error. Anyone knows how to contact support without logginng in to the system?
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QNAPCLOUD down
myqnapcloud seems to be down, at least at present no possibiity to connect to NAS (in Germany) while in UK. Strange that even a connect with the blank IP would not work. Trying to log into https://account.qnap.com/ results in
Anyone else having same issues?
Code: Select all
{"message": "Unknown Error.", "code": 1000001}
- OneCD
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- dolbyman
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Re: Internal server error - [1019001]
maybe QNAP got their web services hacked and ransomed ?
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- Starting out
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Re: Internal server error - [1019001]
Looks like. Nothing working: VPN, QSYNC on PC or mobile, and the page https://status.myqnapcloud.com/service_status shows all status green, but also trying to login to report an issue to support fails as login ain't possible...
weird
weird
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Re: Internal server error - [1019001]
Hi people, I hate to zombify this old thread but did anybody ever find out what happened? Or even better, a solution?
Since last night I can't login to my account anymore either, neither by app nor by browser, just like the description above.
I'd like to open a support ticket but since I can't login this option is off the table.
Thanks!
Since last night I can't login to my account anymore either, neither by app nor by browser, just like the description above.
I'd like to open a support ticket but since I can't login this option is off the table.
Thanks!
- dolbyman
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Re: Internal server error - [1019001]
Poobably temporary downtime of qnap services..a guess
You can always try to contact qnap via reddit or twitter
You can always try to contact qnap via reddit or twitter
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Re: Internal server error - [1019001]
I have the same problem. Any solution?
- dolbyman
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Re: Internal server error - [1019001]
This is not a contact channel for QNAP
open a ticket
send them an email
call them
message them or twitter/reddit/facebook
instead
open a ticket
send them an email
call them
message them or twitter/reddit/facebook
instead