Unable to sign in to Qsync

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jazlyn
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Posts: 2
Joined: Thu Aug 10, 2017 2:32 pm

Unable to sign in to Qsync

Postby jazlyn » Thu Aug 10, 2017 2:35 pm

Hi guys, i trying to use qsync via remote, when i try login using the correct username and password. it keep showing Login Failure. But when i login in web based it work fine. Any solution for it?

Thanks in advance! :D

jr00n
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Posts: 1
Joined: Thu Aug 10, 2017 7:53 pm

Re: Unable to sign in to Qsync

Postby jr00n » Thu Aug 10, 2017 7:59 pm

I had the same problem. In myqnapcloud.com I temporally switched to Public access control. Now QSync client can find the NAS via the QID (name.myqnapcloud.com).
When QSync is working, you can set the access control back to Private.

It worked for me ;)

PS. On Windows10 there is a Search via Qid option in the QSync via myqnapcloud login

jazlyn
New here
Posts: 2
Joined: Thu Aug 10, 2017 2:32 pm

Re: Unable to sign in to Qsync

Postby jazlyn » Fri Aug 11, 2017 2:42 pm

jr00n wrote:I had the same problem. In myqnapcloud.com I temporally switched to Public access control. Now QSync client can find the NAS via the QID (name.myqnapcloud.com).
When QSync is working, you can set the access control back to Private.

It worked for me ;)

PS. On Windows10 there is a Search via Qid option in the QSync via myqnapcloud login


I had set it to public, when i login it state "the device database has crashed,plz reboot the nas to rebuild it".
I had reboot two times , but still the same error appear. Any solution for this?

khaihong
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Posts: 34
Joined: Fri Jan 15, 2016 7:24 am

Re: Unable to sign in to Qsync

Postby khaihong » Wed Oct 31, 2018 5:14 am

Yep, changing Access Control to Public worked for me, too, even without any services published.


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