Problems accessing using the long name from internet

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DrJ76
Know my way around
Posts: 208
Joined: Thu Jun 26, 2014 6:51 pm

Problems accessing using the long name from internet

Post by DrJ76 »

Hello. I have been able to access the nas from the Pc in my office or from the mobile using the long name XXXX.myqnapcloud.com

The other day I received this mail from the NAS:

[myQNAPcloud] CloudLink service for myQNAPcloud web site is not available. You may not be able to manage or share the file(s)/folder(s) stored on this QNAP device via myQNAPcloud web site.

And now I can´t reach the NAS with the long name, any idea of what can be happening?....

If I try to do a ping from the PC I get no translation, so I guess that it is some kind of problem with the DNS system of qnap, isn´t it?.


Best regards.
DrJ76
Know my way around
Posts: 208
Joined: Thu Jun 26, 2014 6:51 pm

Re: Problems accessing using the long name from internet

Post by DrJ76 »

Well, Today everything seems to be working fine again... I don´t know the cause, maybe the qnap cloud was in maintenance or something like that....


Best regards.
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