Removing / Deleting device from myQNAPcloud

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fordomatic69
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Removing / Deleting device from myQNAPcloud

Post by fordomatic69 » Thu Dec 14, 2017 3:13 am

I tried doing a search but could not find the answer. I sold my TS-412 to a friend of mine. I factory reset, re-initialized and physically swapped the HDD's around before giving it to him. The one thing I forgot to do was delete the device from myQNAPcloud. The device it still showing up. Is there a way to delete it from the list? Thanks in advance!

dolbyman
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Re: Removing / Deleting device from myQNAPcloud

Post by dolbyman » Thu Dec 14, 2017 3:29 am

was asked before (can't find the post where) .. the only way is to have it either time out or contact qnap via ticket to have them change it

viewtopic.php?t=130938 (similar but not quite the same)

sgillas
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Re: Removing / Deleting device from myQNAPcloud

Post by sgillas » Fri Apr 26, 2019 10:24 pm

1) In "My Devices" left bar menu, click the server.

2) Click "Device Detail" in Top bar menu.

3) Click button "Unregister" in upper right corner.

~ Shawn

dolbyman
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Re: Removing / Deleting device from myQNAPcloud

Post by dolbyman » Fri Apr 26, 2019 10:36 pm

doesnt really work if you already sold your nas (see initial post)

TeePee3NAS
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Re: Removing / Deleting device from myQNAPcloud

Post by TeePee3NAS » Tue Jun 09, 2020 3:31 pm

sgillas wrote:
Fri Apr 26, 2019 10:24 pm
1) In "My Devices" left bar menu, click the server.

2) Click "Device Detail" in Top bar menu.

3) Click button "Unregister" in upper right corner.

~ Shawn
This does work even though the NAS is no longer in your possession. You have to click the NAS you want to remove as sgillas notes in step 1) of the above process. After the pages loads the 'Device Detail' option is available from where you can 'Unregister'. Follow the steps, it does work :)

dolbyman
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Re: Removing / Deleting device from myQNAPcloud

Post by dolbyman » Tue Jun 09, 2020 9:11 pm

and where is this interface to click on ?

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