Cannot connect to QTS-desktop (accessing files is OK)

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jameshenderson
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Cannot connect to QTS-desktop (accessing files is OK)

Postby jameshenderson » Wed Sep 19, 2018 1:16 am

Hi,

When I logon to myqnap cloud, I can see my device…
Screen Shot 2018-09-10 at 16.02.00.png


I can access my files...
Screen Shot 2018-09-10 at 16.03.26.png


but I am unable to access my QTS desktop. When I click on the highlighted link below, I just get the error "no devices found" even though I am logged in.
Screen Shot 2018-09-10 at 16.03.48.png


Screen Shot 2018-09-10 at 16.04.24.png


Does anyone have any ideas?


Thanks,
James.
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