QNAP NAS Community Forum

Hi,

When I logon to myqnap cloud, I can see my device… I can access my files... but I am unable to access my QTS desktop. When I click on the highlighted link below, I just get the error "no devices found" even though I am logged in. Does anyone have any ideas?


Thanks,
James.

Did you ever figure this out? I'm having the same issue right now.

Edit: I figured it out. Open the myqnapcloud app locally (not through myqnapcloud.com) click on Publish Services on the left, then make sure Secure NAS Web is published. I checked the private box too.

Then I was able to open it.

hi - no, I never figured it out so thanks for the explanation!