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QSync sign-in screen for myQNAPcloud broken

Posted: Fri Oct 05, 2018 2:20 am
by HFKDE
Qsync windows client version 4.3.1.0723 is not able to connect to an NAS via QID because when entering email and password to sign in, the app directs to an invalid domain ("com.qnap.qsync.windows") and produces a web error. Pictures of sign-in window and error attached. NAS is a TS253Be and says it is up to date on firmware 4.3.4.0695 build 20180830.

Re: QSync sign-in screen for myQNAPcloud broken

Posted: Fri Oct 05, 2018 3:26 am
by dolbyman
apparently that verizon DNS (with sneaky revenue generating search page) has issues finding the page ... switch to e.g. google DNS (8.8.8.8 or 8.8.4.4) and try again

Re: QSync sign-in screen for myQNAPcloud broken

Posted: Fri Oct 05, 2018 11:27 pm
by HFKDE
Thanks I'm going to try that. Maybe the domain lookup is being rewritten by Verizon and flipped around mistakenly in the process.