How to setup myqnapcloud connect?

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Mark R
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How to setup myqnapcloud connect?

Post by Mark R » Tue Oct 09, 2018 7:48 am

I've not been able to find anything on how to do this....
1. I have Private Internet Access as my vpn on my laptop
2. When I'm not connected to the LAN, I want to connect to my QNAP NAS using myqnapcloud connect.
Sorry, but I'm clueless on how to set this up on the myqnapcloud connect??

I want to be able to connect to my NAS over the internet with my Windows 10 laptop to download/upload files.

Thanks!

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Moogle Stiltzkin
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Re: How to setup myqnapcloud connect?

Post by Moogle Stiltzkin » Tue Oct 09, 2018 11:12 am

afaik,

on the qnap qts you need to enable QVPN server.

next, with qnapcloud connect client (which you can install on your pc), you then connect to the qnap qvpn server.
Optional for Windows: myQNAPcloud Connect
As a bonus for Windows users, you can head over to the QNAP Utilities page and download myQNAPcloud Connect, which is a desktop application that makes setting up VPN easier and, after connecting, provides a GUI where you can launch NAS apps like File Station, browse network folders on the NAS, and map network drives. myQNAPcloud Connect saves the VPN connections to Windows, so you would see them just as if you had set them up via Windows itself.

https://www.qnap.com/en-us/utilities/essentials


There is a newer QVPN Device Client (not out yet) that i suspect may replace qnapcloud connect (as it will support qbelt the new vpn protocol introduced in qts 4.3.5)

however the mobile app is available atm (if you want to try out qbelt)
https://www.qnap.com/en/mobile-apps/


anyway there is a guide here
http://richiepham.com/setting-up-vpn-co ... -qnap-nas/
https://www.qnap.com/en/how-to/tutorial ... -qvpn-2-0/


i don't recommend pptp :S



you can also provide your qnap the free dyndns via myqnapcloud as well
https://www.qnap.com/en/how-to/tutorial ... d-service/


by the way it would help to know which qnap and qts you are using. hard to troubleshoot otherwise :S
NAS
[Main Server] QNAP TS-877 w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5 & 2 x m.2 Samsung 850 Evo raid1 cache acceleration read only. QWA-AC2600 wireless adapter addon.
[Backup] QNAP TS-653A w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-659 Pro
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Network
Asus AC68U Router|100mbps dl/50mbps ul FTTH Internet | Windows 10 Enterprise, Water Cooled PC-Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and articles by me
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review

Image
https://faq.qnapunofficial.com/

https://www.patreon.com/mooglestiltzkin

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Moogle Stiltzkin
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Re: How to setup myqnapcloud connect?

Post by Moogle Stiltzkin » Tue Oct 09, 2018 12:06 pm

i didn't really have an opportunity to test qvpn working or not because it won't work in the same lan.

VPN won't work from within your network. I use an iPhone/Android as a hotspot to test vpn.
https://www.androidcentral.com/how-set- ... roid-phone

https://www.snbforums.com/threads/howto ... lan.12961/
https://community.spiceworks.com/topic/ ... he-network


nat loopback only seems to work for testing the myqnapcloud url works. but for vpn, seems like outside network is required to test it working or not.

The NAT loopback might have trouble dealing with a VPN tunnel. Best way to test it is definitely from outside your network.

If you don't mind reconfiguring your network, you could also unplug the modem, plug a computer in its place, set the router WAN to a static IP (192.168.64.1) and the computer on 192.168.64.2, and try connecting to the VPN using the .1 IP.


a bit of a hassle :S


anyway next time i'm on holiday i will give it a try. but i think for me qvpn qbelt will work, because when i added it to android, it correctly detects the PIA switzerland IP, and also shows a latency ping.
NAS
[Main Server] QNAP TS-877 w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5 & 2 x m.2 Samsung 850 Evo raid1 cache acceleration read only. QWA-AC2600 wireless adapter addon.
[Backup] QNAP TS-653A w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-659 Pro
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Network
Asus AC68U Router|100mbps dl/50mbps ul FTTH Internet | Windows 10 Enterprise, Water Cooled PC-Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and articles by me
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review

Image
https://faq.qnapunofficial.com/

https://www.patreon.com/mooglestiltzkin

Mark R
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Re: How to setup myqnapcloud connect?

Post by Mark R » Fri Oct 19, 2018 3:16 am

Thanks for the help, but I'm still stuck....
I set up the QVPN service on the NAS.
I'm trying to connect to the NAS remotely from my laptop using myQNAPcloud Connect.
I'm able to connect up to a point ... in fact the Connection Logs on the NAS show that I'm logged in ....
However, after the initial connection, a Login window comes up. I enter my login info, it says "Authenticating" and then the same Login window pops up. See the screen below. I'm not able to access any of the files on the NAS.

How do I get past this login window? Thanks!

[img]
Cloud%20Connect%20cannot%20login.png
[/img]
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mixar
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Joined: Fri Jan 16, 2009 11:54 am

Re: How to setup myqnapcloud connect?

Post by mixar » Fri Oct 19, 2018 10:02 am

I'm using the same VPN and had the same issue. Please see my solution here.

viewtopic.php?f=313&t=144148

You will have to go into the settings and manually put in your ISPs IP address instead of letting it auto update with the VPN IP.

Mark R
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Re: How to setup myqnapcloud connect?

Post by Mark R » Tue Oct 23, 2018 7:01 am

Thanks. I don't see where I need to manually change the address. It seems to be using the ISP's address and not the VPN's for the NAS side. But now I cannot connect at all. :(

I can connect using the xxx.myqnapcloud.com thru a browser, so I guess that will have to do.

mixar
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Re: How to setup myqnapcloud connect?

Post by mixar » Sat Oct 27, 2018 1:58 am

Open the myQNAPcloud app and click MY DDNS on the left. You'll see a blue link on that page that says manually update your IP address.

Mark R
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Re: How to setup myqnapcloud connect?

Post by Mark R » Sun Oct 28, 2018 2:28 am

Thanks for replying. The app shows the correct IP address configured automatically. For kicks, I went ahead and configured it manually to the same address. Then I tried connecting via the laptop using the Connect App. It connects, but comes up with the login screen as before. :(

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