Qsync on Mac not syncing certain files

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bworby
Starting out
Posts: 16
Joined: Fri Mar 02, 2012 7:23 am

Qsync on Mac not syncing certain files

Post by bworby » Fri Nov 02, 2018 11:41 pm

how can I get Qsync to sync files with no extensions or files from apps like numbers and keynote.

Those files are on my Mac, but are not syncing to the Qnap.

If I leave them with no extension, they do not sync. If I add the .numbers extension it still does not sync.

Thanks
TS 671 -

v8extra
Starting out
Posts: 11
Joined: Sat Feb 25, 2012 7:40 am

Re: Qsync on Mac not syncing certain files

Post by v8extra » Mon Feb 25, 2019 12:03 am

I am finding the same issue and I would like to know if this was resolved!

S"
My setup :
Connection : ISP -> APC Power-Saving Back-UPS Pro 1000 -> New Airport Extrême 1 gig
QNAP 459 Pro II w HDD 2T|HITACHI HDS723020BLA642 7.2K w USBHD iOmega 500G;
Ethernet (Powerbook and PS3); WIFI (IMAC and EPSON Workforce 840)
System : Lion

sidboswell
First post
Posts: 1
Joined: Thu Jun 07, 2018 11:21 pm

Re: Qsync on Mac not syncing certain files

Post by sidboswell » Wed May 15, 2019 5:58 am

Ditto.

Can we log this as a bug?

dolbyman
Guru
Posts: 14076
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Qsync on Mac not syncing certain files

Post by dolbyman » Wed May 15, 2019 6:24 am

please log this as a bug via ticket, otherwise QNAP will not know about it (they do not come here)

ahabib
New here
Posts: 8
Joined: Sun Jun 04, 2017 7:34 pm

Re: Qsync on Mac not syncing certain files

Post by ahabib » Wed May 22, 2019 4:08 am

I did get support from the QNAP team on this issue. This is a quick fix.

On the Qsync client main page, go into NAS Setting,
Qsync 1.png
Select the "Policy" tab, where you will find the "Filter Settings" button. Delete the entry for "*.NU*"
Qsync 2.png

This resolved the matter for me. The support team did mention that they were working to fix this bug in the next release of the Qsync client.
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