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Qsync on Mac not syncing certain files
Posted: Fri Nov 02, 2018 11:41 pm
by bworby
how can I get Qsync to sync files with no extensions or files from apps like numbers and keynote.
Those files are on my Mac, but are not syncing to the Qnap.
If I leave them with no extension, they do not sync. If I add the .numbers extension it still does not sync.
Thanks
Re: Qsync on Mac not syncing certain files
Posted: Mon Feb 25, 2019 12:03 am
by v8extra
I am finding the same issue and I would like to know if this was resolved!
S"
Re: Qsync on Mac not syncing certain files
Posted: Wed May 15, 2019 5:58 am
by sidboswell
Ditto.
Can we log this as a bug?
Re: Qsync on Mac not syncing certain files
Posted: Wed May 15, 2019 6:24 am
by dolbyman
please log this as a bug via ticket, otherwise QNAP will not know about it (they do not come here)
Re: Qsync on Mac not syncing certain files
Posted: Wed May 22, 2019 4:08 am
by ahabib
I did get support from the QNAP team on this issue. This is a quick fix.
On the Qsync client main page, go into NAS Setting,
Qsync 1.png
Select the "Policy" tab, where you will find the "Filter Settings" button. Delete the entry for "*.NU*"
Qsync 2.png
This resolved the matter for me. The support team did mention that they were working to fix this bug in the next release of the Qsync client.
Re: Qsync on Mac not syncing certain files
Posted: Mon Mar 30, 2020 8:01 am
by NewNASowner
ahabib wrote: ↑Wed May 22, 2019 4:08 am
I did get support from the QNAP team on this issue. This is a quick fix.
On the Qsync client main page, go into NAS Setting,
Qsync 1.png
Select the "Policy" tab, where you will find the "Filter Settings" button. Delete the entry for "*.NU*"
Qsync 2.png
This resolved the matter for me. The support team did mention that they were working to fix this bug in the next release of the Qsync client.
This has worked for me, I had some files not syncing, after reviewing the filters, they have now sync. Thanks for sharing.