why is my xxx.myqnapcloud.com not in DNS servers

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chuahyen
Starting out
Posts: 18
Joined: Mon Aug 27, 2012 11:21 am

why is my xxx.myqnapcloud.com not in DNS servers

Post by chuahyen » Thu Jan 31, 2019 9:07 am

Hi
I am wondering why my xxx.myqnapcloud.com is not found in the DNS registry?
Doesn't the www.qnapcloud.com updates the DNS registry in the internet?
Now, my website cannot be accessed via the DDNS name.
Anyone knows the reason why?

regards
chris

dolbyman
Guru
Posts: 13663
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: why is my xxx.myqnapcloud.com not in DNS servers

Post by dolbyman » Thu Jan 31, 2019 10:29 am

does qnap say that the ddns name was successfully registered?

Henningm
Starting out
Posts: 32
Joined: Fri Feb 12, 2010 8:57 pm

Re: why is my xxx.myqnapcloud.com not in DNS servers

Post by Henningm » Thu Jan 31, 2019 11:04 pm

i have been in contact with support - and yesterday there was a issues with the dns servers running myqnapcloud.com
This morning (CET timezone) it was fixed.
But now the problem seems to be back.
I have reopend my support ticket with them regarding the issue

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