my qnapcloud URL is down

Post your questions about myQNAPcloud service here.
Post Reply
chuahyen
Starting out
Posts: 18
Joined: Mon Aug 27, 2012 11:21 am

my qnapcloud URL is down

Post by chuahyen » Tue Apr 09, 2019 5:22 pm

Why is my qnapcloud.com URL down?
It seems to be having problem with the DNS server.
Something or someone is not publishing the DNS name is it?

regards
chris

Blackbar7
Getting the hang of things
Posts: 93
Joined: Fri Jan 04, 2019 7:33 pm

Re: my qnapcloud URL is down

Post by Blackbar7 » Tue Apr 09, 2019 5:29 pm

chuahyen wrote:
Tue Apr 09, 2019 5:22 pm
Why is my qnapcloud.com URL down?
It seems to be having problem with the DNS server.
Something or someone is not publishing the DNS name is it?

regards
chris
it works here.
TS-253 8Gb Pro with QTS 4.4.1.0974 build 20190622 Public Beta 2
TS-131 1Gb with QTS 4.4.1.0949 Build 20190528 Public Beta
Both drives are equiped with WD-RED drives.

Marmen Miler
New here
Posts: 8
Joined: Thu May 08, 2014 4:05 am

Re: my qnapcloud URL is down

Post by Marmen Miler » Tue Apr 09, 2019 5:32 pm

It doesn't work since yesterday in France, too...
I changed DNS servers from ISP to OpenDNS, works fine now...
TS-870 "Ultimate" (core i7 3770T + 16GB ram) QTS 4.3.6
TS-253 Pro (4GB ram) QTS 4.3.6

elvisimprsntr
Know my way around
Posts: 158
Joined: Thu Apr 06, 2017 6:07 am

Re: my qnapcloud URL is down

Post by elvisimprsntr » Tue Apr 09, 2019 8:24 pm

Mistake number 1. You put your NAS on WAN/Cloud.
[Hourly] TS-453A-16G, R5x4x2TB Seagate ST2000VN000, Crucial CT2KIT102464BF160B
[Daily] TS-253A-16G, R1x2x4TB Seagate ST4000VN008, Crucial CT2KIT102464BF160B
[Weekly] USB3, 1x4TB Seagate STDR4000901, 45 min fire rated safe
[WAN1] ATT Fiber
[WAN2] SpeedTalk SIM in Netgear LTE Modem
[Firewall] pfSense on Protectli
[NTP] GPS NTP Server
[WLAN] OpenWRT on Linksys WRT3200ACM
[UPS] APC Back-UPS BX1500G

xvost
First post
Posts: 1
Joined: Sun Jun 09, 2019 3:57 pm

Re: my qnapcloud URL is down

Post by xvost » Sun Jun 09, 2019 4:09 pm

elvisimprsntr wrote:
Tue Apr 09, 2019 8:24 pm
Mistake number 1. You put your NAS on WAN/Cloud.
Hi everybody,

i have the same problem: my qnapCloud Link is always down after my router change WAN IP. Only after restarting router it works. But it is not a solution. Can smb help? DDNS and Cloud Link are installed, DNS as 8.8.8.8 set up. For me it seems like something between NAS and Router lost after IP change. I would be appreciate for any help.

Thanks in advance!
xvost

dolbyman
Guru
Posts: 13342
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: my qnapcloud URL is down

Post by dolbyman » Mon Jun 10, 2019 10:52 pm

ddns update could be retriggered as the router restart pulls the nas lan port down and up

how often do you update the ddns ?

is the router caching http requests ? (model?)

Post Reply

Return to “myQNAPcloud service”