Qnap not conecting new location

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jrwilkinson
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Joined: Thu Aug 30, 2018 1:36 am

Qnap not conecting new location

Post by jrwilkinson » Thu Nov 28, 2019 12:24 am

Qnap has moved to another location cant connect thru internet when I set it up I could log in from home
but the company has moved to another location now not working.

when I click URL it works in new office but not from home, different IP for the new location I guess.

I set it up 2 years ago forgotten everything I learned

dolbyman
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Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Qnap not conecting new location

Post by dolbyman » Thu Nov 28, 2019 1:02 am

first of all , the NAS not connecting when you are at home is a great setting .. because you do NOT want to expose your NAS to the internet like that (that's how you get hacked)

talk to the IT guy of that company to setup a remote VPN access for you

jrwilkinson
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Posts: 4
Joined: Thu Aug 30, 2018 1:36 am

Re: Qnap not conecting new location

Post by jrwilkinson » Thu Nov 28, 2019 8:55 am

The IT guy is me
They are not concerned about outside access, I guess I will leave it at that

Do you know where I would start to fix this issue just in case

dolbyman
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Posts: 15478
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Qnap not conecting new location

Post by dolbyman » Thu Nov 28, 2019 10:10 am

fixing the issue..as in instate a vpn?

do you have a router/utm/firewall that supports it ?

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