Cannot Upload files larger than 4gb to my NAS!

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Daveteauk
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Cannot Upload files larger than 4gb to my NAS!

Post by Daveteauk » Mon Apr 20, 2020 1:27 am

One reason for buying a NAS was so I can upload, remotely, to my NAS, various files/documents etc. I tried to UL a 5GB file but received an error message saying files larger that 4096kb (I seem to remember) are not allowed!! :-0 :x Surely this is some mistake, I hope? I can UL any size of file to my friends Synology NAS, so why not QNAP? I also tried a similar file to my other friends QNAP 251A, but that also failed - WTF?? I hope this is a bug, or can be fixed, or else the 251D is going back, to be replaced with a Synology unit!

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dolbyman
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Re: Cannot Upload files larger than 4gb to my NAS!

Post by dolbyman » Mon Apr 20, 2020 1:56 am

remotely ...I hope does not mean you expose your nas to the whole world

please elaborate HOW you upload files to the nas

irhannah
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Re: Cannot Upload files larger than 4gb to my NAS!

Post by irhannah » Wed Jun 10, 2020 10:56 pm

Yes same problem trying to upload file over 4gb over the web app it can't be done. ridiculous

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dolbyman
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Re: Cannot Upload files larger than 4gb to my NAS!

Post by dolbyman » Wed Jun 10, 2020 11:13 pm

security? a travesty!

P3R
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Re: Cannot Upload files larger than 4gb to my NAS!

Post by P3R » Thu Jun 11, 2020 2:49 am

irhannah wrote:
Wed Jun 10, 2020 10:56 pm
Yes same problem trying to upload file over 4gb over the web app it can't be done.
Uploading how? Where?

I just uploaded a 4.5 GB file in File Station just to try and it worked... :'
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!

majkelm
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Re: Cannot Upload files larger than 4gb to my NAS!

Post by majkelm » Wed Dec 09, 2020 3:36 pm

hi, have you uploaded file larger than 4GB remotely ? how ?

P3R
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Re: Cannot Upload files larger than 4gb to my NAS!

Post by P3R » Wed Dec 09, 2020 4:03 pm

majkelm wrote:
Wed Dec 09, 2020 3:36 pm
hi, have you uploaded file larger than 4GB remotely ?
Yes, but only over a remote VPN connection as my data is far too valuable to open up the NAS for access from hackers on the internet.
how ?
I've already explained that in the thread.
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!

majkelm
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Joined: Wed Nov 28, 2018 6:17 am

Re: Cannot Upload files larger than 4gb to my NAS!

Post by majkelm » Wed Dec 09, 2020 4:22 pm

P3R wrote:
Wed Dec 09, 2020 4:03 pm
majkelm wrote:
Wed Dec 09, 2020 3:36 pm
hi, have you uploaded file larger than 4GB remotely ?
Yes, but only over a remote VPN connection as my data is far too valuable to open up the NAS for access from hackers on the internet.
how ?
I've already explained that in the thread.
ok, now I understand
vpn and FileStation, so not by myqnapocloud
for me it would be easier to use mqnapcloud, I do not have external IP so VPN is impossible

P3R
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Re: Cannot Upload files larger than 4gb to my NAS!

Post by P3R » Wed Dec 09, 2020 4:56 pm

majkelm wrote:
Wed Dec 09, 2020 4:22 pm
...so not by myqnapocloud
What do you mean by myQNAPcloud? Are you using it only as a DDNS-service or are you using CloudLink?
I do not have external IP so VPN is impossible
Do you mean that you have a dynamic public IP or are you behind a CG-NAT? What is the outside IP address reported by your router/firewall? Does it start with 10 (like 10.X.Y.Z)?
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!

majkelm
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Posts: 8
Joined: Wed Nov 28, 2018 6:17 am

Re: Cannot Upload files larger than 4gb to my NAS!

Post by majkelm » Thu Dec 10, 2020 4:22 pm

YES, my external IP on router is 10.x.x.x

Yes, qnapcloud link - just wanted sometimes login from somewhere and put a file direcly to nas.

P3R
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Re: Cannot Upload files larger than 4gb to my NAS!

Post by P3R » Thu Dec 10, 2020 5:29 pm

majkelm wrote:
Thu Dec 10, 2020 4:22 pm
YES, my external IP on router is 10.x.x.x
Then you're correct, CloudLink is the way to go if you need remote access to the NAS.

This user community is unlikely to be able to solve the 4 GB limitation, please contact Qnap support about that.

Thank you for answering our questions and I hope that support will be able to assist you! Good luck!
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!

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