Cannot Upload files larger than 4gb to my NAS!

[Daveteauk]

One reason for buying a NAS was so I can upload, remotely, to my NAS, various files/documents etc. I tried to UL a 5GB file but received an error message saying files larger that 4096kb (I seem to remember) are not allowed!! Surely this is some mistake, I hope? I can UL any size of file to my friends Synology NAS, so why not QNAP? I also tried a similar file to my other friends QNAP 251A, but that also failed - WTF?? I hope this is a bug, or can be fixed, or else the 251D is going back, to be replaced with a Synology unit!

[dolbyman]

remotely ...I hope does not mean you expose your nas to the whole world

please elaborate HOW you upload files to the nas

[irhannah]

Yes same problem trying to upload file over 4gb over the web app it can't be done. ridiculous

[dolbyman]

security? a travesty!

[P3R]

Yes same problem trying to upload file over 4gb over the web app it can't be done.

Uploading how? Where?

I just uploaded a 4.5 GB file in File Station just to try and it worked...

[majkelm]

hi, have you uploaded file larger than 4GB remotely ? how ?

[P3R]

hi, have you uploaded file larger than 4GB remotely ?

Yes, but only over a remote VPN connection as my data is far too valuable to open up the NAS for access from hackers on the internet.

how ?

I've already explained that in the thread.

[majkelm]

hi, have you uploaded file larger than 4GB remotely ?

Yes, but only over a remote VPN connection as my data is far too valuable to open up the NAS for access from hackers on the internet.

how ?

I've already explained that in the thread.

ok, now I understand
vpn and FileStation, so not by myqnapocloud
for me it would be easier to use mqnapcloud, I do not have external IP so VPN is impossible

[P3R]

...so not by myqnapocloud

What do you mean by myQNAPcloud? Are you using it only as a DDNS-service or are you using CloudLink?

I do not have external IP so VPN is impossible

Do you mean that you have a dynamic public IP or are you behind a CG-NAT? What is the outside IP address reported by your router/firewall? Does it start with 10 (like 10.X.Y.Z)?

[majkelm]

YES, my external IP on router is 10.x.x.x

Yes, qnapcloud link - just wanted sometimes login from somewhere and put a file direcly to nas.

[P3R]

YES, my external IP on router is 10.x.x.x

Then you're correct, CloudLink is the way to go if you need remote access to the NAS.

This user community is unlikely to be able to solve the 4 GB limitation, please contact Qnap support about that.

Thank you for answering our questions and I hope that support will be able to assist you! Good luck!