myQNAPcloud Unavailable, then available, then unavailable
- Ja55ie
- New here
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- Joined: Fri May 22, 2020 10:42 am
myQNAPcloud Unavailable, then available, then unavailable
Hi,
I have set up a new QNAP TS-253B recently and I keep getting email update notification saying:
"Message: [myQNAPcloud] myQNAPcloud Link service for myQNAPcloud website is unavailable. You cannot manage or share the file(s)/folder(s) stored on this QNAP device via myQNAPcloud web site. Error code: -1."
and then another notification saying:
"myQNAPcloud Link service for myQNAPcloud website is ready."
And then these two notifications repeat. I keep getting these two emails saying that the service is unavailable and then saying that it is ready. I received over 22 emails just overnight. I am wondering how to resolve this issue.
Thanks,
I have set up a new QNAP TS-253B recently and I keep getting email update notification saying:
"Message: [myQNAPcloud] myQNAPcloud Link service for myQNAPcloud website is unavailable. You cannot manage or share the file(s)/folder(s) stored on this QNAP device via myQNAPcloud web site. Error code: -1."
and then another notification saying:
"myQNAPcloud Link service for myQNAPcloud website is ready."
And then these two notifications repeat. I keep getting these two emails saying that the service is unavailable and then saying that it is ready. I received over 22 emails just overnight. I am wondering how to resolve this issue.
Thanks,
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- spikemixture
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- Posts: 890
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- Location: 3rd World
Re: myQNAPcloud Unavailable, then available, then unavailable
I started a similar post just now .
Might be the same issue. I am also contacting support
Might be the same issue. I am also contacting support
Qnap TS-1277 1700 (48gb RAM) 8x10TB WD White,- Raid5, 2x M.2 Crucial 1TB (Raid 1 VM),
2x SSD 860 EVO 500gb (Raid1 QTS), 2x SSD 860 EVO 250GB (Cache), 2x M.2 PCIe 970 500gb NVME (Raid1 Plex and Emby server)
GTX 1050 TI
Qnap TVS-1282 i7 (32GB RAM) 6x8TB WD White - JBOD, 2x M.2 Crucial 500gb (Raid1 VM),
2x SSD EVO 500gb (Raid1 QTS), 2x SSD EVO 250gb (Raid1 Cache), 2x M.2 PCIe Intel 512GB NVME (Raid1-Servers)
Synology -1817+ - DOA
Drobo 5n - 5x4TB Seagate, - Drobo Raid = 15TB
ProBox 8 Bay USB3 - 49TB mixed drives - JBOD
All software is updated asap.
I give my opinion from my experience i.e. I have (or had) that piece of equipment/software and used it!
2x SSD 860 EVO 500gb (Raid1 QTS), 2x SSD 860 EVO 250GB (Cache), 2x M.2 PCIe 970 500gb NVME (Raid1 Plex and Emby server)
GTX 1050 TI
Qnap TVS-1282 i7 (32GB RAM) 6x8TB WD White - JBOD, 2x M.2 Crucial 500gb (Raid1 VM),
2x SSD EVO 500gb (Raid1 QTS), 2x SSD EVO 250gb (Raid1 Cache), 2x M.2 PCIe Intel 512GB NVME (Raid1-Servers)
Synology -1817+ - DOA
Drobo 5n - 5x4TB Seagate, - Drobo Raid = 15TB
ProBox 8 Bay USB3 - 49TB mixed drives - JBOD
All software is updated asap.
I give my opinion from my experience i.e. I have (or had) that piece of equipment/software and used it!
- Moogle Stiltzkin
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Re: myQNAPcloud Unavailable, then available, then unavailable
just wondering, but how do you setup your qnapcloud?
are you using a reverse proxy? or are you using vpn? just curious
NAS
[Main Server] QNAP TS-877 (QTS) w. 4tb [ 3x HGST Deskstar NAS & 1x WD RED NAS ] EXT4 Raid5 & 2 x m.2 SATA Samsung 850 Evo raid1 +16gb ddr4 Crucial+ QWA-AC2600 wireless+QXP PCIE
[Backup] QNAP TS-653A (Truenas Core) w. 4x 2TB Samsung F3 (HD203WI) RaidZ1 ZFS + 8gb ddr3 Crucial
[^] QNAP TL-D400S 2x 4TB WD Red Nas (WD40EFRX) 2x 4TB Seagate Ironwolf, Raid5
[^] QNAP TS-509 Pro w. 4x 1TB WD RE3 (WD1002FBYS) EXT4 Raid5
[^] QNAP TS-253D (Truenas Scale)
[Mobile NAS] TBS-453DX w. 2x Crucial MX500 500gb EXT4 raid1
Network
Qotom Pfsense|100mbps FTTH | Win11, Ryzen 5600X Desktop (1x2tb Crucial P50 Plus M.2 SSD, 1x 8tb seagate Ironwolf,1x 4tb HGST Ultrastar 7K4000)
Resources
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review
https://www.patreon.com/mooglestiltzkin
[Main Server] QNAP TS-877 (QTS) w. 4tb [ 3x HGST Deskstar NAS & 1x WD RED NAS ] EXT4 Raid5 & 2 x m.2 SATA Samsung 850 Evo raid1 +16gb ddr4 Crucial+ QWA-AC2600 wireless+QXP PCIE
[Backup] QNAP TS-653A (Truenas Core) w. 4x 2TB Samsung F3 (HD203WI) RaidZ1 ZFS + 8gb ddr3 Crucial
[^] QNAP TL-D400S 2x 4TB WD Red Nas (WD40EFRX) 2x 4TB Seagate Ironwolf, Raid5
[^] QNAP TS-509 Pro w. 4x 1TB WD RE3 (WD1002FBYS) EXT4 Raid5
[^] QNAP TS-253D (Truenas Scale)
[Mobile NAS] TBS-453DX w. 2x Crucial MX500 500gb EXT4 raid1
Network
Qotom Pfsense|100mbps FTTH | Win11, Ryzen 5600X Desktop (1x2tb Crucial P50 Plus M.2 SSD, 1x 8tb seagate Ironwolf,1x 4tb HGST Ultrastar 7K4000)
Resources
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review
https://www.patreon.com/mooglestiltzkin
- spikemixture
- Been there, done that
- Posts: 890
- Joined: Wed Mar 07, 2018 11:04 pm
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Re: myQNAPcloud Unavailable, then available, then unavailable
NeitherMoogle Stiltzkin wrote: ↑Fri May 29, 2020 11:15 amjust wondering, but how do you setup your qnapcloud?
are you using a reverse proxy? or are you using vpn? just curious
I goto Network & Virtual Switch /
(advanced) Access Services - DDNS
Then add myqnapoclound and noip
Qnap TS-1277 1700 (48gb RAM) 8x10TB WD White,- Raid5, 2x M.2 Crucial 1TB (Raid 1 VM),
2x SSD 860 EVO 500gb (Raid1 QTS), 2x SSD 860 EVO 250GB (Cache), 2x M.2 PCIe 970 500gb NVME (Raid1 Plex and Emby server)
GTX 1050 TI
Qnap TVS-1282 i7 (32GB RAM) 6x8TB WD White - JBOD, 2x M.2 Crucial 500gb (Raid1 VM),
2x SSD EVO 500gb (Raid1 QTS), 2x SSD EVO 250gb (Raid1 Cache), 2x M.2 PCIe Intel 512GB NVME (Raid1-Servers)
Synology -1817+ - DOA
Drobo 5n - 5x4TB Seagate, - Drobo Raid = 15TB
ProBox 8 Bay USB3 - 49TB mixed drives - JBOD
All software is updated asap.
I give my opinion from my experience i.e. I have (or had) that piece of equipment/software and used it!
2x SSD 860 EVO 500gb (Raid1 QTS), 2x SSD 860 EVO 250GB (Cache), 2x M.2 PCIe 970 500gb NVME (Raid1 Plex and Emby server)
GTX 1050 TI
Qnap TVS-1282 i7 (32GB RAM) 6x8TB WD White - JBOD, 2x M.2 Crucial 500gb (Raid1 VM),
2x SSD EVO 500gb (Raid1 QTS), 2x SSD EVO 250gb (Raid1 Cache), 2x M.2 PCIe Intel 512GB NVME (Raid1-Servers)
Synology -1817+ - DOA
Drobo 5n - 5x4TB Seagate, - Drobo Raid = 15TB
ProBox 8 Bay USB3 - 49TB mixed drives - JBOD
All software is updated asap.
I give my opinion from my experience i.e. I have (or had) that piece of equipment/software and used it!
- Moogle Stiltzkin
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- Joined: Thu Dec 04, 2008 12:21 am
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Re: myQNAPcloud Unavailable, then available, then unavailable
oic, thx. so just for the ddns.spikemixture wrote: ↑Fri May 29, 2020 8:43 pm Neither
I goto Network & Virtual Switch /
(advanced) Access Services - DDNS
Then add myqnapoclound and noip
did you try out cloudflare for ddns? it can do reverse proxy? has some extra protection. @4:14
https://www.youtube.com/watch?v=NV2eKYmQF6Q
https://incomemesh.com/cloudflare-tutorial/When you first start out, security probably isn’t your first concern. But as your site grows, it becomes increasingly important to ensure your site is protected from any malware and malicious bot.
Luckily, CDNs come to the rescue here as well.
Because CDNs like Cloudflare serve such a large percentage of websites through their distributed networks, they have learned a thing or two. They have built up a massive (and ever growing) list of malicious domains, IP addresses, and other identifiers that indicate a threat to your website.
So if a bot or hacker tries to get into your site, the CDN can step in as a first line of defense and prevent the bad guy from ever getting to your actual server. Pretty neat!
you have to use containerized apps as well though for more added protection.
https://blog.linuxserver.io/2017/09/17/ ... s-on-qnap/
https://www.trendmicro.com/en_au/what-i ... ocker.html
viewtopic.php?f=354&t=125041&start=45#p752261MikeLagit wrote: ↑Thu May 14, 2020 3:03 pm I now have mine running the docker as well. I feel a lot better about it now.
1) Plex is running protected from the system inside a docker with read-only access to my file system
2) No risk of damage if I get hacked through Plex. FACT: Plex forum has an open thread more than 5 years old now asking for basic two-factor authentication for login. It absolutely blows my mind that it's 2020 and Plex hasn't enabled this very basic security feature!!
3) Plex is running as a user inside my container and not as admin on my regular filesystem
docker pull linuxserver/plexTo move the QPKG over to the docker, I moved only these folders:docker run --restart unless-stopped -d \
--name="plex" \
--restart always \
--net=host \
-e TZ="America/Chicago" \
-e PLEX_CLAIM="claim-QtZ5saMRTPrpuy" \
-e VERSION=public \
-e PUID=1010 -e PGID=100 \
-v /share/docker/appdata/linuxserver-plex/config:/config:rw \
-v /share/docker/appdata/linuxserver-plex/transcode:/transcode:rw \
-v /share/Movies/Movies:/share/Movies/Movies:ro \
linuxserver/plexFolders not needed (or optional)drwxrwxrwx 4 plex everyone 4096 2020-05-07 17:41 Codecs/
drwxrwxrwx 3 plex everyone 4096 2020-05-14 01:50 Logs/
drwxrwxrwx 3 plex everyone 4096 2018-05-10 21:01 Media/
drwxrwxrwx 6 plex everyone 4096 2018-11-25 22:19 Metadata/
drwxrwxrwx 20 plex everyone 4096 2018-12-15 17:23 Plug-ins/
drwxrwxrwx 7 plex everyone 4096 2018-05-10 20:59 Plug-in Support/
-rw-rw-rw- 1 plex everyone 1670 2020-05-14 01:42 Preferences.xml
Copy command:[/share/docker/appdata/linuxserver-plex/config/Library/Application Support/Plex Media Server] # cp -av /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex\ Media\ Server/[put all the dirs above here] .drwxrwxrwx 5 plex everyone 4096 2020-05-14 01:52 Cache/
drwxrwxrwx 3 plex everyone 4096 2020-05-14 00:44 Crash Reports/
i'm assuming you are using it for something like remote plex?
then again....
https://www.reddit.com/r/PleX/comments/ ... ing_up_as/edifus
Cloudflare will suspend your domain if you push Plex through their network.. just be warned..
Hello,
Please be aware Cloudflare is a network provider offering a reverse proxy, pass-through security service. We are not a hosting provider nor do we allow our services to store files, or be linked to file storage sites. Using Cloudflare’s services primarily as an online storage space, including the storage or caching of a disproportionate percentage of images, movies, audio files or other non-HTML content is prohibited.
As such, we have routed your domain off of Cloudflare’s platform for violations of our Terms of Service(ToS). If you believe this to be in error and wish to refute this, please reply to this email and provide us with explicit and specific reason(s) as to why Cloudflare should reinstate your account so that we may review. Please know that Cloudflare has sole discretion on reinstatement of any accounts found to be in violation of our ToS.
But this was exactly the config someone else was using the cloudflare ddns for ....
https://blog.awelswynol.co.uk/2018/01/s ... -with-emby
https://www.reddit.com/r/emby/comments/ ... t_kind_of/NomadCF
Basicly Zero, you need to turn off most of cloudfares optimization fractures. Otherwise remote emby user will experience issues. And since you've purposefully added another hop. You've actually increase your latency.
https://forums.unraid.net/topic/80745-s ... ent=770073
setting up docker containers (for plex or other app you have to search for that. but the concept is similar essentially)
https://emby.media/community/index.php? ... ntry885016
https://emby.media/community/index.php? ... r-station/
https://emby.media/community/index.php? ... +%2Bdocker
NAS
[Main Server] QNAP TS-877 (QTS) w. 4tb [ 3x HGST Deskstar NAS & 1x WD RED NAS ] EXT4 Raid5 & 2 x m.2 SATA Samsung 850 Evo raid1 +16gb ddr4 Crucial+ QWA-AC2600 wireless+QXP PCIE
[Backup] QNAP TS-653A (Truenas Core) w. 4x 2TB Samsung F3 (HD203WI) RaidZ1 ZFS + 8gb ddr3 Crucial
[^] QNAP TL-D400S 2x 4TB WD Red Nas (WD40EFRX) 2x 4TB Seagate Ironwolf, Raid5
[^] QNAP TS-509 Pro w. 4x 1TB WD RE3 (WD1002FBYS) EXT4 Raid5
[^] QNAP TS-253D (Truenas Scale)
[Mobile NAS] TBS-453DX w. 2x Crucial MX500 500gb EXT4 raid1
Network
Qotom Pfsense|100mbps FTTH | Win11, Ryzen 5600X Desktop (1x2tb Crucial P50 Plus M.2 SSD, 1x 8tb seagate Ironwolf,1x 4tb HGST Ultrastar 7K4000)
Resources
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review
https://www.patreon.com/mooglestiltzkin
[Main Server] QNAP TS-877 (QTS) w. 4tb [ 3x HGST Deskstar NAS & 1x WD RED NAS ] EXT4 Raid5 & 2 x m.2 SATA Samsung 850 Evo raid1 +16gb ddr4 Crucial+ QWA-AC2600 wireless+QXP PCIE
[Backup] QNAP TS-653A (Truenas Core) w. 4x 2TB Samsung F3 (HD203WI) RaidZ1 ZFS + 8gb ddr3 Crucial
[^] QNAP TL-D400S 2x 4TB WD Red Nas (WD40EFRX) 2x 4TB Seagate Ironwolf, Raid5
[^] QNAP TS-509 Pro w. 4x 1TB WD RE3 (WD1002FBYS) EXT4 Raid5
[^] QNAP TS-253D (Truenas Scale)
[Mobile NAS] TBS-453DX w. 2x Crucial MX500 500gb EXT4 raid1
Network
Qotom Pfsense|100mbps FTTH | Win11, Ryzen 5600X Desktop (1x2tb Crucial P50 Plus M.2 SSD, 1x 8tb seagate Ironwolf,1x 4tb HGST Ultrastar 7K4000)
Resources
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review
https://www.patreon.com/mooglestiltzkin
- PIRATA!
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Re: myQNAPcloud Unavailable, then available, then unavailable
Hello,
First of all I'd like to know if someone here has resolved the continuous notification "Message: [myQNAPcloud] myQNAPcloud Link service for myQNAPcloud website is ready." showing up.
I have email notifications running, and I see this message getting to my inbox every few hours, and when it starts I get about between 10 and 20 emails with the same notification with a distance of something near 2 minuets one from another.
Regarding containers, I use Plex for local lan streaming of downloaded movies in my house, from my Nas to the TVs I have in some rooms.
Is it still the case of using containers??
I also have my Nas connected to the internet for fine accessing when I need something for work (I usually connect using Qfile). If it strictly advised to use containers as well?
For security I have followed any standard indication Qnap says to take, like not using the "admin" user, don't have Upnp enabled, and have 2-form-factor on myqnapcloud.
Thank you for your advise.
Sent from my SM-G970F using Tapatalk
First of all I'd like to know if someone here has resolved the continuous notification "Message: [myQNAPcloud] myQNAPcloud Link service for myQNAPcloud website is ready." showing up.
I have email notifications running, and I see this message getting to my inbox every few hours, and when it starts I get about between 10 and 20 emails with the same notification with a distance of something near 2 minuets one from another.
Regarding containers, I use Plex for local lan streaming of downloaded movies in my house, from my Nas to the TVs I have in some rooms.
Is it still the case of using containers??
I also have my Nas connected to the internet for fine accessing when I need something for work (I usually connect using Qfile). If it strictly advised to use containers as well?
For security I have followed any standard indication Qnap says to take, like not using the "admin" user, don't have Upnp enabled, and have 2-form-factor on myqnapcloud.
Thank you for your advise.
Sent from my SM-G970F using Tapatalk
QNAP TS-251+ with 2x Seagate IronWolf 4Tb (ST4000VN008)
- dolbyman
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Re: myQNAPcloud Unavailable, then available, then unavailable
Cant say anything to cloudlink notifications, as I do not use it (a ticket with QNAP would be a good idea here)
Not sure what the container question is about, can you rephrase that?
2FA, changed user accounts and strong passwords do nothing when malware uses exploits to attack your NAS, so make sure you never directly expose your NAS to WAN
Not sure what the container question is about, can you rephrase that?
2FA, changed user accounts and strong passwords do nothing when malware uses exploits to attack your NAS, so make sure you never directly expose your NAS to WAN
- PIRATA!
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Re: myQNAPcloud Unavailable, then available, then unavailable
Thank you.dolbyman wrote:Cant say anything to cloudlink notifications, as I do not use it (a ticket with QNAP would be a good idea here)
Not sure what the container question is about, can you rephrase that?
2FA, changed user accounts and strong passwords do nothing when malware uses exploits to attack your NAS, so make sure you never directly expose your NAS to WAN
I will investigate better why I should get that message so often in these last days and open a ticket.
Regarding the container question, the post up here mention "containerized apps" and "Plex".
I have simply Plex installed on my Nas ava use it only locally.
Regaining my Nas, it is connected to the internet constantly.
I can access it using my phone anytime.
I have it set following all the guidelines I have read across various security emails from Qnap, but can't disconnect from the internet, as I often need to access my files for work across my travels.
Sent from my SM-G970F using Tapatalk
QNAP TS-251+ with 2x Seagate IronWolf 4Tb (ST4000VN008)
- dolbyman
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Re: myQNAPcloud Unavailable, then available, then unavailable
Not sure if cloudlink works via phoneapps or if you are actually exposing your NAS (check that) .. if you expose your NAS, be prepared to lose all your files in the current or future malware campaigns (even qnap says in current bulletins NOT to expose your NAS)
still dont understand your Plex question ..you can run Plex native or containerized..but what is your question?
still dont understand your Plex question ..you can run Plex native or containerized..but what is your question?
- PIRATA!
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Re: myQNAPcloud Unavailable, then available, then unavailable
Sorry for the late reply.dolbyman wrote: ↑Thu Mar 24, 2022 10:05 pm Not sure if cloudlink works via phoneapps or if you are actually exposing your NAS (check that) .. if you expose your NAS, be prepared to lose all your files in the current or future malware campaigns (even qnap says in current bulletins NOT to expose your NAS)
still dont understand your Plex question ..you can run Plex native or containerized..but what is your question?
How to check if my Nas is exposed? To connect at it from my phone of laptop across the internet I have to enter a series of passwords + Google Authenticator.
Regarding Plex, I don't understand what is the difference between running Plex native or containerized, as I have no idea what containerized means here.
Can you explain? Actually my Plex is running on the Nas and I can only access at the Plex app (and at my library) only from TVs that are connected to my local lan. No external internet access.
Thank you.
QNAP TS-251+ with 2x Seagate IronWolf 4Tb (ST4000VN008)
- dolbyman
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Re: myQNAPcloud Unavailable, then available, then unavailable
Passwords and 2FA etc do not help as exploits just bypass them (QNAP has horrible security)
So unless you access your NAS via VPN or you use a relay service like QNAP cloud link, your NAS will be exposed. (check your router if upnp is disabled or manual port forwarding is active and setup)
Native Plex = Plex as qpkg
Containerized Plex = Plex inside Container Station
So unless you access your NAS via VPN or you use a relay service like QNAP cloud link, your NAS will be exposed. (check your router if upnp is disabled or manual port forwarding is active and setup)
Native Plex = Plex as qpkg
Containerized Plex = Plex inside Container Station
- R0GGER
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Re: myQNAPcloud Unavailable, then available, then unavailable
Funny! Haha... A few years ago UPnP was perfectly fine (your words, not mine). I told you!Passwords and 2FA etc do not help as exploits just bypass them (QNAP has horrible security)
So unless you access your NAS via VPN or you use a relay service like QNAP cloud link, your NAS will be exposed. (check your router if upnp is disabled or manual port forwarding is active and setup)
Read - UPnP = unsafe!: viewtopic.php?f=73&t=133562&p=621411#p621459
Model: TVS-871 16GB | Disks: 8 x 4TB WD RED PRO NAS - RAID 5 | Cache Acceleration: QM2-2P-244A - 2x 1TB NVMeM.2 - RAID 0
Model: TS-253A 4GB | OS: OpenMediaVault Disks: 2 x 8TB Seagate IronWolf - RAID 1
Model: TS-253A 4GB | OS: OpenMediaVault Disks: 2 x 8TB Seagate IronWolf - RAID 1
- dolbyman
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Re: myQNAPcloud Unavailable, then available, then unavailable
The quoted post says nothing about upnp beeing safe.. a post earlier I agreed that it should be disabled ...not quite sure where the big "gotcha" is supposed to be ...I am waiting
You can manually port forward to expose your NAS and get hacked the same way...even with upnp disabled..
You can manually port forward to expose your NAS and get hacked the same way...even with upnp disabled..