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myqnapcloud

Posted: Thu Jul 30, 2020 10:48 am
by darfie21
My connection status for myqapcloud link shows as normal:
Screen Shot 2020-07-26 at 10.16.03 PM (1).png

However the link is grayed out here:
Screen Shot 2020-07-26 at 10.14.27 PM.png
Anyone know how to correct this ?? I cant access myqnapcloud.

Re: myqnapcloud

Posted: Fri Jul 31, 2020 1:18 pm
by spile
That is what I get and what I a expect to see with uPnP turned off on my router. I can still use MyQnapCloud Link however.

Re: myqnapcloud

Posted: Sat Aug 01, 2020 8:44 am
by darfie21
I cant access myqnapcloud. The myqnapcloud link status shows as greyed out. The connection status shows as normal. Strange, it should work.

Re: myqnapcloud

Posted: Sun Aug 02, 2020 6:25 pm
by spile
I had a similar issue.
When I clicked on the SMartURL, I was directed to https://www.myqnapcloud.com/u#/my_device and received an error to sat that my device was not connected.
I then selected https://www.myqnapcloud.com/u#/my_device (icon to left hand side)
I was able to log in and from that point the SmartURL worked again.

Re: myqnapcloud

Posted: Mon Aug 10, 2020 8:00 am
by darfie21
Uninstalling and reinstalling myqnpacloud fixed issue