Cannot register a QNAP device using a google account

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Cannot register a QNAP device using a google account

Post by rocobruno » Wed Oct 14, 2020 5:02 am


When trying to register a device to my existing QNAP ID I get an error.

Story short this QNAP (TS-231P) has been repaired and everything was lost so it was fully reset and consequently the QNAP ID link to it was lost as well. At first the device was shipped with an account already set by the computer shop, so I asked them to unlink my device from their account (QNAP ID). Once done I tried to setup the MyQnapCloud so I can manage this device again along with my other devices. Now, I don't quite remember how I did it first time but it seems that when I connect to the myQNAPcloud web site the credentials are linked to a Google Account as many services on the web do offer as a way to login/register (aka Facebook for instance)
The message is in french but you see the figure. But when trying to connect with that same Google Account using the associated password, it generate an error code... In the process there is no option to connect with a Google Account so I am puzzled as to how I will register the device.

Thanks for your help !
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Re: Cannot register a QNAP device using a google account

Post by dolbyman » Wed Oct 14, 2020 5:30 am

What is the plan with QNAP cloud anyways ? ..

if you are planning to expose QNAP NAS services to the outside .. abandon that plan (unless you like getting hacked and infected by malware)

For the rest of the question .. only qnap would know (open a ticket with them)

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Moogle Stiltzkin
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Re: Cannot register a QNAP device using a google account

Post by Moogle Stiltzkin » Wed Oct 14, 2020 6:25 am

like he said. why do you need that to begin with?

You can still use the QNAP perfectly fine using vpn (usually setup on your router, a VPN server, assuming your router is capable and suitable for this), to then let a client device (another pc etc) connect to it over the internet.

Now you got remote access to your qnap over the internet.

You don't need myqnapcloud to do this. if you needed a dyndns, there is a cloudflare docker app you can run via container station? ... e/fm8vdll/

for website hosting, i suggest using bluehost or something similar which is cost effective (i usually don't recommend using NAS for web host server, unless you know what you are doing to maintain that properly)

If you don't need remote access, even better. This is the most secure setting possible (assuming you DO NOT port forward and expose your network including your nas online). at this point you really don't need to be using myqnapcloud at all.

if you want to register the qnap for warranty purpose, do that here
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