QNAPCloud disconnects frequently and no device found
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QNAPCloud disconnects frequently and no device found
I have setup a QNAP NAS for remote access through qnapcloud. I can easily work on the files on that device. But, after a couple of minutes, it disconnects and shows following page. After that I cannot enter my NAS through internet for a long time!! How to solve and what settings should I change?
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Last edited by rizwanmmh on Wed Apr 14, 2021 10:09 pm, edited 1 time in total.
- Toxic17
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Re: QNAPCloud disconnects frequently and no device found
what speed is your internet up/down, have you optimised MTU for your ISP provider? what DNS are you using on your NAS?
Regards Simon
Qnap Downloads
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NAS: TS-673A QuTS hero h5.1.2.2534 • TS-121 4.3.3.2420 • APC Back-UPS ES 700G
Network: VM Hub3: 500/50 • UniFi UDM Pro: 3.2.9 • UniFi Network Controller: 8.0.28
USW-Aggregation: 6.6.61 • US-16-150W: 6.6.61 • 2x USW Mini Flex 2.0.0 • UniFi AC Pro 6.6.62 • UniFi U6-LR 6.6.62
UniFi Protect: 2.11.21/8TB Skyhawk AI • 3x G3 Instants: 4.69.55 • UniFi G3 Flex: 4.69.55 • UniFi G5 Flex: 4.69.55
Qnap Downloads
MyQNap.Org Repository
Submit a ticket • QNAP Helpdesk
QNAP Tutorials, User Manuals, FAQs, Downloads, Wiki
When you ask a question, please include the following
NAS: TS-673A QuTS hero h5.1.2.2534 • TS-121 4.3.3.2420 • APC Back-UPS ES 700G
Network: VM Hub3: 500/50 • UniFi UDM Pro: 3.2.9 • UniFi Network Controller: 8.0.28
USW-Aggregation: 6.6.61 • US-16-150W: 6.6.61 • 2x USW Mini Flex 2.0.0 • UniFi AC Pro 6.6.62 • UniFi U6-LR 6.6.62
UniFi Protect: 2.11.21/8TB Skyhawk AI • 3x G3 Instants: 4.69.55 • UniFi G3 Flex: 4.69.55 • UniFi G5 Flex: 4.69.55
- dolbyman
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Re: QNAPCloud disconnects frequently and no device found
also always attach screenshots to the forum..not 3rd party sites
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