Qnap cloud service abnormal and will not connect

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nikods
New here
Posts: 6
Joined: Sun Jun 02, 2019 7:56 pm

Qnap cloud service abnormal and will not connect

Post by nikods »

Since yesterday the service is unavailable and Qnap TS453d is not available out of local network. I have tried reconnecting and reconfigure network but it is not working. When I turn on tcp as alternative then it say disconnected. Otherwise it say abnormal. Ddns is working fine. I am puzzled and very disappointed, this was a big investment and it is unusable after a month of usage.
Any ideas?
nikods
New here
Posts: 6
Joined: Sun Jun 02, 2019 7:56 pm

Re: Qnap cloud service abnormal and will not connect

Post by nikods »

It seams to have resolved itself, partially, I still can’t use iPhone app outside of lan but a qnap cloud is working trough their site.
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