myQNAPcloud Devicename errorcode -3

Post your questions about myQNAPcloud service here.
Post Reply
Simon W
First post
Posts: 1
Joined: Thu Apr 04, 2013 7:26 am

myQNAPcloud Devicename errorcode -3

Post by Simon W » Tue Dec 03, 2013 4:11 am

Hey guys,

since a reset of my TS-219II and a Firmwareupdate,
the NAS myQNAPcloud register is no longer perform.

After the input of my e-andress and the corresponding password appears the error code -3

Who can help me, to solve the Problem?

See the Picture in the notes.

Best reguards,
Simon
You do not have the required permissions to view the files attached to this post.

User avatar
schumaku
Guru
Posts: 43663
Joined: Mon Jan 21, 2008 4:41 pm
Location: Kloten (Zurich), Switzerland -- Skype: schumaku
Contact:

Re: myQNAPcloud Devicename errorcode -3

Post by schumaku » Tue Dec 03, 2013 4:52 am

Hallo Simon,

The NAS is able to reach the Internet (appropriate interface selected to hold the active default gateway)?

As per QNAP, all numeric causes are not user fixable, so this is a case for QNAP Customer Service.

We can try anyway, but it will be hardcore...:

[~] # cat /tmp/.qid.log
...

[~] # cat /tmp/.porter.log
...

Post the output - edit any e-mail addresses, public IP addresses, QNAP names, ...

Grüsse,
-Kurt.

Post Reply

Return to “myQNAPcloud service”