myQNAPcloud Devicename errorcode -3

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Simon W
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Joined: Thu Apr 04, 2013 7:26 am

myQNAPcloud Devicename errorcode -3

Post by Simon W »

Hey guys,

since a reset of my TS-219II and a Firmwareupdate,
the NAS myQNAPcloud register is no longer perform.

After the input of my e-andress and the corresponding password appears the error code -3

Who can help me, to solve the Problem?

See the Picture in the notes.

Best reguards,
Simon
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schumaku
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Location: Kloten (Zurich), Switzerland -- Skype: schumaku
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Re: myQNAPcloud Devicename errorcode -3

Post by schumaku »

Hallo Simon,

The NAS is able to reach the Internet (appropriate interface selected to hold the active default gateway)?

As per QNAP, all numeric causes are not user fixable, so this is a case for QNAP Customer Service.

We can try anyway, but it will be hardcore...:

[~] # cat /tmp/.qid.log
...

[~] # cat /tmp/.porter.log
...

Post the output - edit any e-mail addresses, public IP addresses, QNAP names, ...

Grüsse,
-Kurt.
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