Router Configuration - Question

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Daisy
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Joined: Mon Dec 09, 2013 8:12 am

Router Configuration - Question

Post by Daisy » Mon Dec 09, 2013 8:15 am

Hi,

I'm having trouble setting up my NAS with myqnapcloud.com

I believe the NAS and myqnapcloud are configured correctly and the connection problem is caused by my router configuration.

I have a couple of router setting questions:

1. Should 'WAN Blocking' be disabled?
2. Should 'Ipsec PassThrough' be enabled?
3. Should 'PPTP PassThrough' be enabled?

I have 'Multicast Enable' enabled.
I have 'UPnP Enable' enabled.

My Modem is a Motorola SURFboard SBG6580.
Any advise will be greatly appreciated.

Thanks!

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schumaku
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Re: Router Configuration - Question

Post by schumaku » Mon Dec 09, 2013 5:13 pm

Tell us more - what troubles, what does fail, what services you try to use, ... before re-inventing the wheel.

Some ISP (popular in North America) are blocking standard pots to provide services for example, attempting to sell business service contracts on top for example.

For making use of the myQNAPcloud Automatic Router Configuration, UPnP must be enabled on the router.

reinob
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Joined: Sat Nov 26, 2011 12:47 am
Location: Germany

Re: Router Configuration - Question

Post by reinob » Mon Dec 09, 2013 5:15 pm

Don't you have a manual for your modem/router?

Perhaps somebody here is familiar with your modem, but this is still a QNAP-related forum.
Good luck anyway.

Daisy
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Joined: Mon Dec 09, 2013 8:12 am

Re: Router Configuration - Question

Post by Daisy » Mon Dec 09, 2013 7:24 pm

Problem solved - I managed to 'unblock' the port.

Everything's working great!! :DD

Thanks.

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