how to remove myQNAPcloud

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erikzzzz
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how to remove myQNAPcloud

Post by erikzzzz » Sun Jan 12, 2014 10:00 pm

MyQNAPcloud was working fine however now i can not connect with it anymore. I would like to remove it and use the wizard to set it up again.

However it seems i am not able to remove the myQNAPcloud service . Does anyone know how ?

regards
diederik nieuwenhuijs

TS-119 turbo

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schumaku
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Re: how to remove myQNAPcloud

Post by schumaku » Mon Jan 13, 2014 3:45 am

Nothing to remove. Impossible to guess what does no longer work base on the information provided.

Try this ... for example:
- myQNAPcloudd App: Sign-Off (== remove the connection NAS -> myQNAPcloud.com)
- https://www.myqnapcloud.com/ -> Sign-in -> [yourrnasname] -> Device Details -> [Unregister]
- myQNAPcloud App: [Start] again, sign-in with your QID again, re-regiter the hostname
- Check VPN (it's enabled again without let you know).

Report what does not work.

erikzzzz
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Posts: 4
Joined: Sun Dec 15, 2013 12:44 am

Re: how to remove myQNAPcloud

Post by erikzzzz » Mon Jan 13, 2014 5:30 pm

thx for your reply,

Indeed i tried to sign off however this does not work. I get the message "the server is busy try later". Ofcourse I did not use the server with any other program at that time. Did happens every time when i try to log out.

best wishes

diederik

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doktornotor
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Re: how to remove myQNAPcloud

Post by doktornotor » Mon Jan 13, 2014 5:47 pm

I'm gone from this forum till QNAP stop wasting volunteers' time. Get help from QNAP helpdesk instead.
Warning: offensive signature and materials damaging QNAP reputation follow:
QNAP's FW security issues
QNAP's hardware compatibility list madness
QNAP's new logo competition
Dear QNAP, kindly fire your clueless incompetent forum "admin" And while at it, don't forget the webmaster!

gianluca.seno
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Re: how to remove myQNAPcloud

Post by gianluca.seno » Thu Feb 04, 2016 4:55 am

I've the same problem!

Anyone can help me!

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schumaku
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Re: how to remove myQNAPcloud

Post by schumaku » Fri Feb 05, 2016 1:41 am

gianluca.seno wrote:I've the same problem!
Very thin information :?

Try this ... for example:
- myQNAPcloudd App: Sign-Off (== remove the connection NAS -> myQNAPcloud.com)
- https://www.myqnapcloud.com/ -> Sign-in -> [yourrnasname] -> Device Details -> [Unregister]
- myQNAPcloud App: [Start] again, sign-in with your QID again, re-regiter the hostname
- Check VPN (it's enabled again without let you know).

Report what does not work.

gianluca.seno
Starting out
Posts: 10
Joined: Wed Dec 16, 2015 4:56 pm

Re: how to remove myQNAPcloud

Post by gianluca.seno » Fri Feb 05, 2016 2:56 am

schumaku wrote:
gianluca.seno wrote:I've the same problem!
Very thin information :?

Try this ... for example:
- myQNAPcloudd App: Sign-Off (== remove the connection NAS -> myQNAPcloud.com)
- https://www.myqnapcloud.com/ -> Sign-in -> [yourrnasname] -> Device Details -> [Unregister]
- myQNAPcloud App: [Start] again, sign-in with your QID again, re-regiter the hostname
- Check VPN (it's enabled again without let you know).

Report what does not work.


Yes sorry I do all steps last night and I solved :oops:
Thanks

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Marrach
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Joined: Sat Sep 20, 2014 11:02 pm
Location: Midlands, England UK

Re: how to remove myQNAPcloud

Post by Marrach » Thu Oct 04, 2018 5:51 am

Worked a treat! Many Thanks!!!! :-)


schumaku wrote:Nothing to remove. Impossible to guess what does no longer work base on the information provided.

Try this ... for example:
- myQNAPcloudd App: Sign-Off (== remove the connection NAS -> myQNAPcloud.com)
- https://www.myqnapcloud.com/ -> Sign-in -> [yourrnasname] -> Device Details -> [Unregister]
- myQNAPcloud App: [Start] again, sign-in with your QID again, re-regiter the hostname
- Check VPN (it's enabled again without let you know).

Report what does not work.
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