dhodory wrote:pwilson - QNAP is a business, they sell a product, they market said product to a specific user base (which includes people with Macs) and there's a high probability that said target consumers will be using an Apple router, and you think it is unreasonable for a manufacturer to amortize 8 hours of network engineer time (likely sourced from SE Asia, where the product is manufactured, at a rate likely far lower than US domestic hourly rates) across an entire product line. Even at the unlikely full USD rates you quote in your post, $1,200, amortizing that across an entire product line (have no idea what QNAP's unit sales are, but I'm going to go out on a limb and say more than 1,200 units/year), we're talking $1/unit or less At a likely sales volume of 10x that number per year, we'd be talking less than $0.10/unit. So while you have an interesting line of thought, pretty sure I don't agree with it from an economic point of view.
If you read the rest of my post, you'd see that I acknowledged that this issue is now known not to be Apple related. If find it both interesting and curious that you'd spend your (apparently very valuable) time to comment on something that, per my post, is no longer relevant to the technical problem at hand . . . but hey, it's *your* valuable time, to post-away.
In all seriousness, appreciate that help in this thread. It did eventually help me isolate the problem. Additionally, one of the frequent posters over at the Apple forums was the first to help me realize my issue was with my Cincinnati Bell modem/router.
QNAP does not manufacture Apple Routers. Please contact Apple Support for support for your Apple Router.