Qfile - iPhone - Slowness and Error

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emorgan
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Joined: Fri Apr 18, 2014 11:47 pm

Qfile - iPhone - Slowness and Error

Post by emorgan »

I have a QNAP TS-459 Pro II.

I am testing it for potential use at a customers site as a Dropbox replacement. I have "myQNAPcloud" setup and Qfile on my iphone 5s. I have the following issues.

* Qfile takes too long to connect to myQNAPcloud... 1-2 minutes.
* Once Qfile connects I can browse my folders. However, it will randomly loose connection and show the following error...
"Qsync service does not enable"
* If I click refresh on Qfile the files sync again and I am able to see the folders.
* I have tired to upload a file from my phone but it will not send.

I realize this is all beta... I wanted to see if anyone else has experienced this.

Qsync on my workstations performs flawlessly.
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schumaku
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Re: Qfile - iPhone - Slowness and Error

Post by schumaku »

Hello,

Do you know on how Qfile does connect to the NAS? Is the NAS reachable using i.e. a port forward on https://[yourname].myqnapcloud.com/ or does the connection fall-back to CloudLink which does take much more time for the initial connections, and some more for each action?

Regards,
-Kurt.
oracatnat
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Posts: 1
Joined: Sat Jun 21, 2014 9:30 pm

Re: Qfile - iPhone - Slowness and Error

Post by oracatnat »

I have the same issue, I tried to use all the ways to connect but all failed, I am in my home LAN with the NAS.

my type is TS-420, version is the latest 4.1.x
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