QNAP Remote Access not functioning

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RYN2BIGG
First post
Posts: 1
Joined: Thu Jun 19, 2014 10:46 pm

QNAP Remote Access not functioning

Post by RYN2BIGG »

Hello,

QNAP TS-420
Firmware Version 4.0.7
1 - 3TB WD RED NAS HD

I have been trying to access my cloud remotely through myqnapcloud from outside of my network. I am able to find my nas and all published services. When I try and open any of the services it directs me to select an access mode. I am provided with 3 recommended https and 3 http links. I have tried all 6 and I receive an error message that the webpage is not available. Note: I have been able to access mycloud remotely only through my Samsung Galaxy S3 w/ Qfile App. Any help would be greatly
appreciated.

Thank You
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pwilson
Guru
Posts: 22533
Joined: Fri Mar 06, 2009 11:20 am
Location: Victoria, BC, Canada (UTC-08:00)

Re: QNAP Remote Access not functioning

Post by pwilson »

RYN2BIGG wrote:Hello,

QNAP TS-420
Firmware Version 4.0.7
1 - 3TB WD RED NAS HD

I have been trying to access my cloud remotely through myqnapcloud from outside of my network. I am able to find my nas and all published services. When I try and open any of the services it directs me to select an access mode. I am provided with 3 recommended https and 3 http links. I have tried all 6 and I receive an error message that the webpage is not available. Note: I have been able to access mycloud remotely only through my Samsung Galaxy S3 w/ Qfile App. Any help would be greatly
appreciated.

Thank You
Check your Port Forwarding on your Router. You can do so using the: CanYouSeeMe.org - Open Port Check Tool. At the very least check ports 80, 443, 8080, and 8081 using that tool.

Patrick M. Wilson
Victoria, BC Canada
QNAP TS-470 Pro w/ 4 * Western Digital WD30EFRX WD Reds (RAID5) - - Single 8.1TB Storage Pool FW: QTS 4.2.0 Build 20151023 - Kali Linux v1.06 (64bit)
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