Virtualization station no longer working after update?!?

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Pistolprinsen
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Virtualization station no longer working after update?!?

Post by Pistolprinsen »

I updated the virtualization yeaterday, but now it no longer starts when I click the icon on the QTS.

All I get it: "Page not found or the web server is currently unavailable. Please contact the website administrator for help."

Tried restarting the server, and everything!

What do I do???
webbah
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Re: Virtualization station no longer working after update?!?

Post by webbah »

I've got the same issue. The web gui won't load and gives an "Error" as if the webserver is the issue. I've restarted the webserver, reinstalled VS, rebooted, etc. Even going to the link directly via: http://NAS_IP:8088/login/ doesn't work. According to App Center VS is installed and running.
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Pistolprinsen
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Re: Virtualization station no longer working after update?!?

Post by Pistolprinsen »

I've done all the same things - nothing seems to work!

QNAP: Time to take action - there's something wrong with your update!
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Toxic17
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Re: Virtualization station no longer working after update?!?

Post by Toxic17 »

Pistolprinsen wrote:QNAP: Time to take action - there's something wrong with your update!
QNAP Tech Support do not monitor these forums. if you have an issue report it via the helpdesk app, or https://helpdesk.qnap.com/index.php?/Tickets/Submit

this is the only way issues will become fixed.
Regards Simon

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Vadakill
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Re: Virtualization station no longer working after update?!?

Post by Vadakill »

I had the same issue, this is how I fixed it:

For reference I have my System Port set to 3000 and my HTTPS port set to 3001.

1. Log into the interface
2. Control Panel >> General Settings >> System Administration >> System Port
3. Changed my "System Port" from 3000 => 3500
4. Change my HTTPS System port from 3001 => 3501
5. Apply
6. Re-login on new port http://ip:3500
7. Change Port settings back to original (3000 & 3001)
8. Apply
9. Re-login
10. Virtualization management page now works.

Hope that helps you.
aidy12
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Re: Virtualization station no longer working after update?!?

Post by aidy12 »

Thanks Vadakill.
Changing the ports to and from a different value worked for me too! Strange..
Knightro
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Re: Virtualization station no longer working after update?!?

Post by Knightro »

Changing port doesn't work on me. Is there other solution, please.
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papampi
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Re: Virtualization station no longer working after update?!?

Post by papampi »

Try with other systems and browsers
It doesnt work on my ubuntu via QTS web nor does it work with ip:port no matter what browser I use.
It also has problem on my wife windows 10 with latest chrome, but works ok with microsoft edge and firefox
also works on my Android tablet with chrome...
Models: TVS-863, HS-251
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Hot Sauce
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Re: Virtualization station no longer working after update?!?

Post by Hot Sauce »

It is browser related.. FIrefox I did not have any luck, but I was able to use in Edge (Blah!) It is a display issue on my end and could be related to this notebook I am using. Once the default Virtualization page pops up you can't see the finish button on the very bottom. Once this finished button is pushed you can move on to the next page.. TRy another browser (Edge, IE, Chrome, etc)
TS-251 w/ 16 gb of RAM
Knightro
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Re: Virtualization station no longer working after update?!?

Post by Knightro »

I tried different browsers to no avail.


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crunck1
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Re: Virtualization station no longer working after update?!?

Post by crunck1 »

Same thing here. Changing ports didn't help. I've solved turning off the app and re-opening it. Looks like a little bug in the update
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