BSOD every hour for Windows 10 VM

[cniclaes]

Hello,

My TVS671 NAS run QTS 5.0.0.1932 and Virtualization Station 3.6.16.

I've a VM with Windows 10 Pro x64 with 4GB RAM.

From the time I migrated from QTS 4 to QTS 5 I've a lot of trouble with this VM, meaning I get a BSOD after a few hours of run time. The message on the BSOD is always different: "CACHE_MANAGER" for ntoskrnl.sys, "IRQL_NOT_LESS_OR_EQUAL" for ntoskrnl.sys, "PAGE_FAULT_IN_NONPAGED_AREA" for win32kbase.sys, ...

I tried a lot of memory related settings for the VM on QTS: Disabling Memory Optimizer, Disabling Memory Sharing, Disabling Dynamic Memory Allocation, ... but nothing worked!

I migrated the disk drivers from IDE to VIRTIO in the past and thoiught that it could be the cause, but I installed back the IDE drivers and it doesn't help.

When checking the WIndows 10 Event Viewer I can't find anything telling me why the OS crash.

Any idea?

[Moogle Stiltzkin]

this is how i setup win10 vm in qnap

https://youtu.be/UNvEaBGc73c

https://www.youtube.com/watch?v=73podQlom9Y


are u doing something differently?

also try create a ticket to report to qnap

https://service.qnap.com/'


also might be a good idea to use the forum search for "virtual" or "vm" and check if there is any recent issue similar to this.

[cniclaes]

Hello,

Thanks for the reply. I checked the video and all what is explained is what I did.

I just opened a ticket with QNAP, wait and see...

[cniclaes]

Hello,

My problem was solved by QNAP support service.

For anyone having the same kind of issue: the solution was to set the CPU parameter of the VM to "Pass-Through" instead of one of the proposed specific CPUs. No more BSODs !