file not found - photo station

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imaximum
First post
Posts: 1
Joined: Sun May 31, 2015 9:09 pm

file not found - photo station

Post by imaximum »

Hello everyone an happy new year!

I have a Qnap TS-473 update on 5.0.1.

I usually used the Photo Station app without any problem but since few days, when I launch the app I have this few word: "file not found" in a left corner of a white page

Already tested and didn't change anything:
- Update QTS on last version
- Reboot
- Remove et reinstall app photostation
- Erase and Clean all thumbnail of multimedia console
- Refresh files ACL

I don't have any other way to resolve this issue... any idea would be pleasant.
ezeb
First post
Posts: 1
Joined: Sat Apr 16, 2011 3:39 am

Re: file not found - photo station

Post by ezeb »

I have the same problem. How can it be solved?
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dolbyman
Guru
Posts: 35024
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: file not found - photo station

Post by dolbyman »

open a ticket with QNAP
tjmra1
New here
Posts: 2
Joined: Sat Nov 11, 2017 8:09 am

Re: file not found - photo station

Post by tjmra1 »

imaximum,

did you lodge a ticket, has there been a fix?
TS 251A Current firmware version:4.3.3.0361 Build 2017 1101
woodparis
New here
Posts: 3
Joined: Thu Sep 30, 2021 3:20 am

Re: file not found - photo station

Post by woodparis »

Same problem here....

and worst of all Qumagie cannot show anything anymore.

I'm more than tired, I'm a pro photographer, I took a qnap nas after synology because on synology you have to put all your photo in one and same single folder. But so far it has been only issues at every updates...

If someone has a solution, you can't imagine how I would be glad !
dosborne
Experience counts
Posts: 1791
Joined: Tue May 29, 2018 3:02 am
Location: Ottawa, Ontario, Canada

Re: file not found - photo station

Post by dosborne »

woodparis wrote: Sun May 14, 2023 1:19 am If someone has a solution, you can't imagine how I would be glad !
Did you enter a support ticket with QNAP?
QNAP TS-563-16G 5x10TB Seagate Ironwolf HDD Raid-5 NIC: 2x1GB 1x10GbE
QNAP TS-231P-US 2x18TB Seagate Exos HDD Raid-1
[Deadbolt and General Ransomware Detection, Prevention, Recovery & MORE]
woodparis
New here
Posts: 3
Joined: Thu Sep 30, 2021 3:20 am

Re: file not found - photo station

Post by woodparis »

dosborne wrote: Mon May 15, 2023 10:19 am
woodparis wrote: Sun May 14, 2023 1:19 am If someone has a solution, you can't imagine how I would be glad !
Did you enter a support ticket with QNAP?
yes and it has been more than 2 weeks .... really sick of the situation.
dosborne
Experience counts
Posts: 1791
Joined: Tue May 29, 2018 3:02 am
Location: Ottawa, Ontario, Canada

Re: file not found - photo station

Post by dosborne »

Did you try accessing from a different system, a different browser or at least clearing the cache?
QNAP TS-563-16G 5x10TB Seagate Ironwolf HDD Raid-5 NIC: 2x1GB 1x10GbE
QNAP TS-231P-US 2x18TB Seagate Exos HDD Raid-1
[Deadbolt and General Ransomware Detection, Prevention, Recovery & MORE]
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