[ Tautulli ] [ 2.11.1.0 ] Monitoring and tracking tool for Plex Media Server (ex PlexPy )

[QNAP_Stephane]

ImportError: No module named requests

seems requests module missing in python

try /opt/Tautulli/bin/pip install requests

[nickiman]

ImportError: No module named requests

seems requests module missing in python

try /opt/Tautulli/bin/pip install requests

Sure!,
But let me clarify something important that I forget to mention in my previous post:

To improve this situation I´ve changed this in the arguments of the script:

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nopythonpath /share/CACHEDEV1_DATA/.qpkg/QPython2/bin/python2 --jbop stream --username {username} --sessionId {session_id} --killMessage 'Transcoding streams are not allowed.'

Here:


This change is intended to call a different python script instead of the python embeded in Tautulli. At least this is what I understood reading the Wiki here.

So, I thought that calling the QPython2 script... I should install requests from there, so:

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[/share/CACHEDEV1_DATA/.qpkg/QPython2/bin] # ./pip install requests
DEPRECATION: Python 2.7 will reach the end of its life on January 1st, 2020. Please upgrade your Python as Python 2.7 won't be maintained after that date. A future version of pip will drop support for Python 2.7.
Requirement already satisfied: requests in /share/CACHEDEV1_DATA/.qpkg/QPython2/lib/python2.7/site-packages (2.18.4)
Requirement already satisfied: idna<2.7,>=2.5 in /share/CACHEDEV1_DATA/.qpkg/QPython2/lib/python2.7/site-packages (from requests) (2.6)
Requirement already satisfied: urllib3<1.23,>=1.21.1 in /share/CACHEDEV1_DATA/.qpkg/QPython2/lib/python2.7/site-packages (from requests) (1.22)
Requirement already satisfied: certifi>=2017.4.17 in /share/CACHEDEV1_DATA/.qpkg/QPython2/lib/python2.7/site-packages (from requests) (2017.11.5)
Requirement already satisfied: chardet<3.1.0,>=3.0.2 in /share/CACHEDEV1_DATA/.qpkg/QPython2/lib/python2.7/site-packages (from requests) (3.0.4)
[/share/CACHEDEV1_DATA/.qpkg/QPython2/bin] #

As you can read above it seems like requests module was already installed there. So, wondering if... in this case, was calling the request module... I´ve tried to install requests in the Tautulli´s python.

Before install requests we have this:

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[/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7] # find . -name requests
./site-packages/pip/_vendor/requests

The pip script is located in /share/CACHEDEV1_DATA/.qpkg/Tautulli/bin/ so, I´ve tried to run it from that path:

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[/share/CACHEDEV1_DATA/.qpkg/Tautulli/bin] # ./pip install requests
Collecting requests
  Downloading https://files.pythonhosted.org/packages/7d/e3/20f3d364d6c8e5d2353c72a67778eb189176f08e873c9900e10c0287b84b/requests-2.21.0-py2.py3-none-any.whl (57kB)
    100% |████████████████████████████████| 61kB 3.6MB/s
Collecting urllib3<1.25,>=1.21.1 (from requests)
  Downloading https://files.pythonhosted.org/packages/01/11/525b02e4acc0c747de8b6ccdab376331597c569c42ea66ab0a1dbd36eca2/urllib3-1.24.3-py2.py3-none-any.whl (118kB)
    100% |████████████████████████████████| 122kB 4.0MB/s
Collecting certifi>=2017.4.17 (from requests)
  Downloading https://files.pythonhosted.org/packages/60/75/f692a584e85b7eaba0e03827b3d51f45f571c2e793dd731e598828d380aa/certifi-2019.3.9-py2.py3-none-any.whl (158kB)
    100% |████████████████████████████████| 163kB 3.1MB/s
Collecting chardet<3.1.0,>=3.0.2 (from requests)
  Downloading https://files.pythonhosted.org/packages/bc/a9/01ffebfb562e4274b6487b4bb1ddec7ca55ec7510b22e4c51f14098443b8/chardet-3.0.4-py2.py3-none-any.whl (133kB)
    100% |████████████████████████████████| 143kB 3.6MB/s
Requirement already satisfied: idna<2.9,>=2.5 in /share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/site-packages (from requests)
Installing collected packages: urllib3, certifi, chardet, requests
Successfully installed certifi-2019.3.9 chardet-3.0.4 requests-2.21.0 urllib3-1.24.3

Checking again requests:

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[/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7] # find . -name requests
./site-packages/pip/_vendor/requests
./site-packages/requests
[/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7] #

So, having module "requests" installed in both Qpython2 and Tautulli bundled... I´ve restarted Tautulli and tried to run the script again:

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2019-05-10 20:43:06 - DEBUG   :: Thread-3 : Tautulli ActivityHandler :: Session 30 started by user 409166 (nickiman) with ratingKey 106962 (Velvet Buzzsaw).
2019-05-10 20:43:06 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 1.
2019-05-10 20:43:06 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True, True].
2019-05-10 20:43:06 - INFO    :: Thread-2 : Tautulli NotificationHandler :: Preparing notification for notifier_id 1.
2019-05-10 20:43:06 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 5.
2019-05-10 20:43:06 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True].
2019-05-10 20:43:06 - INFO    :: Thread-1 : Tautulli NotificationHandler :: Preparing notification for notifier_id 3.
2019-05-10 20:43:07 - INFO    :: Thread-1 : Tautulli Notifiers :: Sending Telegram notification...
2019-05-10 20:43:07 - INFO    :: Thread-1 : Tautulli Notifiers :: Telegram notification sent.
2019-05-10 20:43:07 - INFO    :: Thread-1 : Tautulli NotificationHandler :: Preparing notification for notifier_id 5.
2019-05-10 20:43:07 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Trying to run notify script, action: play, arguments: [u'nopythonpath', u'/share/CACHEDEV1_DATA/.qpkg/QPython2/bin/python2', u'--jbop', u'stream', u'--username', u'nickiman', u'--sessionId', u'rthuarjwkqommve8z0z5cxr3', u'--killMessage', u'Transcoding streams are not allowed.']
2019-05-10 20:43:07 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Full script is: ['python', u'/share/CACHEDEV1_DATA/.qpkg/JBOPS/killstream/kill_stream.py', '/share/CACHEDEV1_DATA/.qpkg/QPython2/bin/python2', '--jbop', 'stream', '--username', 'nickiman', '--sessionId', 'rthuarjwkqommve8z0z5cxr3', '--killMessage', 'Transcoding streams are not allowed.']
2019-05-10 20:43:07 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Executing script in a new thread.
2019-05-10 20:43:08 - DEBUG   :: Thread-15 : Tautulli Notifiers :: Subprocess returned with status code 1.
2019-05-10 20:43:08 - ERROR   :: Thread-15 : Tautulli Notifiers :: Script error: 
  Traceback (most recent call last):
    File "/share/CACHEDEV1_DATA/.qpkg/JBOPS/killstream/kill_stream.py", line 53, in <module>
      from requests import Session
  ImportError: No module named requests
2019-05-10 20:43:08 - INFO    :: Thread-15 : Tautulli Notifiers :: Script notification sent.
2019-05-10 20:43:08 - INFO    :: Thread-2 : Tautulli Notifiers :: Email notification sent.

But, as you can see... without success.

If I remove the first arguments in the script and leave it as it is...

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--jbop stream --username {username} --sessionId {session_id} --killMessage 'Transcoding streams are not allowed.'

I get the same errors in the log that I´ve mentioned in the first post...

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2019-05-10 20:50:25 - DEBUG   :: Thread-3 : Tautulli ActivityHandler :: Session 31 started by user 409166 (nickiman) with ratingKey 106962 (Velvet Buzzsaw).
2019-05-10 20:50:25 - DEBUG   :: Thread-2 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 1.
2019-05-10 20:50:25 - DEBUG   :: Thread-2 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True, True].
2019-05-10 20:50:25 - INFO    :: Thread-1 : Tautulli NotificationHandler :: Preparing notification for notifier_id 1.
2019-05-10 20:50:25 - DEBUG   :: Thread-2 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 5.
2019-05-10 20:50:25 - DEBUG   :: Thread-2 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True].
2019-05-10 20:50:25 - INFO    :: Thread-2 : Tautulli NotificationHandler :: Preparing notification for notifier_id 3.
2019-05-10 20:50:25 - INFO    :: Thread-2 : Tautulli Notifiers :: Sending Telegram notification...
2019-05-10 20:50:26 - INFO    :: Thread-2 : Tautulli Notifiers :: Telegram notification sent.
2019-05-10 20:50:26 - INFO    :: Thread-2 : Tautulli NotificationHandler :: Preparing notification for notifier_id 5.
2019-05-10 20:50:26 - DEBUG   :: Thread-2 : Tautulli Notifiers :: Trying to run notify script, action: play, arguments: [u'--jbop', u'stream', u'--username', u'nickiman', u'--sessionId', u'rthuarjwkqommve7z9z4cxr2', u'--killMessage', u'Transcoding streams are not allowed.']
2019-05-10 20:50:26 - DEBUG   :: Thread-2 : Tautulli Notifiers :: Full script is: ['python', u'/share/CACHEDEV1_DATA/.qpkg/JBOPS/killstream/kill_stream.py', '--jbop', 'stream', '--username', 'nickiman', '--sessionId', 'rthuarjwkqommve8z0z5cxr3', '--killMessage', 'Transcoding streams are not allowed.']
2019-05-10 20:50:26 - DEBUG   :: Thread-2 : Tautulli Notifiers :: Executing script in a new thread.
2019-05-10 20:50:27 - DEBUG   :: Thread-24 : Tautulli Notifiers :: Subprocess returned with status code 1.
2019-05-10 20:50:27 - ERROR   :: Thread-24 : Tautulli Notifiers :: Script error: 
  Traceback (most recent call last):
    File "/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/site.py", line 67, in <module>
      import ssl
    File "/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/ssl.py", line 95, in <module>
      from collections import namedtuple
    File "/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/collections.py", line 21, in <module>
      from operator import itemgetter as _itemgetter, eq as _eq
  ImportError: /share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/lib-dynload/operator.so: undefined symbol: _PyUnicodeUCS2_AsDefaultEncodedString
2019-05-10 20:50:27 - INFO    :: Thread-24 : Tautulli Notifiers :: Script notification sent.
2019-05-10 20:50:27 - INFO    :: Thread-1 : Tautulli Notifiers :: Email notification sent.

Which is, from my point of view, a worst situation... And that was the reason of asking you about repackage the Tautulli app with the latest files of GitHub.

Just to check if with the new package could solve the problem... because I don´t know how to do more

I hope you understand me. Thank you very much for your help.

[QNAP_Stephane]

Building a 2.1.29.1 ... with this missing modules..
but not sure it will fix it...

you may be have to rewritte the path to python binary inside the script itself (on 1st line)

[nickiman]

Building a 2.1.29.1 ... with this missing modules..
but not sure it will fix it...

you may be have to rewritte the path to python binary inside the script itself (on 1st line)

Thanks a lot!
I'll try it and I'll let you know...

[QNAP_Stephane]

it is online (just x86_64 for moment)

added all requirement for JBOPS inside

[nickiman]

it is online (just x86_64 for moment)

added all requirement for JBOPS inside

Getting the same errors...
I´ve updated from the repo and restarted Tautulli from the internal restart option. Below the logs with the tests made:

• Without nopythonpath argument (No calling the Qpython2 script:

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--jbop stream --username {username} --sessionId {session_id} --killMessage 'Transcoding streams are not allowed.'

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2019-05-11 09:33:42 - DEBUG   :: Thread-3 : Tautulli ActivityHandler :: Session 50 started by user 409166 (nickiman) with ratingKey 106962 (Velvet Buzzsaw).
2019-05-11 09:33:42 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 1.
2019-05-11 09:33:42 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True, True].
2019-05-11 09:33:42 - INFO    :: Thread-2 : Tautulli NotificationHandler :: Preparing notification for notifier_id 1.
2019-05-11 09:33:43 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 5.
2019-05-11 09:33:43 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True].
2019-05-11 09:33:43 - INFO    :: Thread-1 : Tautulli NotificationHandler :: Preparing notification for notifier_id 3.
2019-05-11 09:33:43 - INFO    :: Thread-1 : Tautulli Notifiers :: Sending Telegram notification...
2019-05-11 09:33:44 - INFO    :: Thread-1 : Tautulli Notifiers :: Telegram notification sent.
2019-05-11 09:33:44 - INFO    :: Thread-1 : Tautulli NotificationHandler :: Preparing notification for notifier_id 5.
2019-05-11 09:33:44 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Trying to run notify script, action: play, arguments: [u'--jbop', u'stream', u'--username', u'nickiman', u'--sessionId', u'lieicxzcijiw9j20jyusdcxr', u'--killMessage', u'Transcoding streams are not allowed.']
2019-05-11 09:33:44 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Full script is: ['python', u'/share/CACHEDEV1_DATA/.qpkg/JBOPS/killstream/kill_stream.py', '--jbop', 'stream', '--username', 'nickiman', '--sessionId', 'lieicxzcijiw9j20jyusdcxr', '--killMessage', 'Transcoding streams are not allowed.']
2019-05-11 09:33:44 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Executing script in a new thread.
2019-05-11 09:33:44 - DEBUG   :: Thread-16 : Tautulli Notifiers :: Subprocess returned with status code 1.
2019-05-11 09:33:44 - ERROR   :: Thread-16 : Tautulli Notifiers :: Script error: 
  Traceback (most recent call last):
    File "/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/site.py", line 67, in <module>
      import ssl
    File "/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/ssl.py", line 95, in <module>
      from collections import namedtuple
    File "/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/collections.py", line 21, in <module>
      from operator import itemgetter as _itemgetter, eq as _eq
  ImportError: /share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/lib-dynload/operator.so: undefined symbol: _PyUnicodeUCS2_AsDefaultEncodedString
2019-05-11 09:33:44 - INFO    :: Thread-16 : Tautulli Notifiers :: Script notification sent.
2019-05-11 09:33:44 - INFO    :: Thread-2 : Tautulli Notifiers :: Email notification sent.
2019-05-11 09:34:23 - DEBUG   :: Thread-3 : Tautulli ActivityHandler :: Session 50 stopped.
2019-05-11 09:34:23 - DEBUG   :: Thread-3 : Tautulli ActivityProcessor :: Play duration for session 50 ratingKey 106962 is 41 secs which is less than 120 seconds, so we're not logging it.
2019-05-11 09:34:23 - DEBUG   :: Thread-3 : Tautulli ActivityHandler :: Removing sessionKey 50 ratingKey 106962 from session queue

• If I try the option with nopythonpath argument (Calling the Qpython2 script:

Code: Select all

nopythonpath /share/CACHEDEV1_DATA/.qpkg/QPython2/bin/python2 --jbop stream --username {username} --sessionId {session_id} --killMessage 'Transcoding streams are not allowed.'

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2019-05-11 09:47:27 - DEBUG   :: Thread-3 : Tautulli ActivityHandler :: Session 51 started by user 409166 (nickiman) with ratingKey 106962 (Velvet Buzzsaw).
2019-05-11 09:47:28 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 1.
2019-05-11 09:47:28 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True, True].
2019-05-11 09:47:28 - INFO    :: Thread-2 : Tautulli NotificationHandler :: Preparing notification for notifier_id 1.
2019-05-11 09:47:28 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 5.
2019-05-11 09:47:28 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True].
2019-05-11 09:47:28 - INFO    :: Thread-1 : Tautulli NotificationHandler :: Preparing notification for notifier_id 3.
2019-05-11 09:47:28 - INFO    :: Thread-1 : Tautulli Notifiers :: Sending Telegram notification...
2019-05-11 09:47:29 - INFO    :: Thread-1 : Tautulli Notifiers :: Telegram notification sent.
2019-05-11 09:47:29 - INFO    :: Thread-2 : Tautulli Notifiers :: Email notification sent.
2019-05-11 09:47:31 - INFO    :: Thread-1 : Tautulli NotificationHandler :: Preparing notification for notifier_id 5.
2019-05-11 09:47:31 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Trying to run notify script, action: play, arguments: [u'nopythonpath', u'/share/CACHEDEV1_DATA/.qpkg/QPython2/bin/python2', u'--jbop', u'stream', u'--username', u'nickiman', u'--sessionId', u'lieicxzcijiw9j20jyusdcxr', u'--killMessage', u'Transcoding streams are not allowed.']
2019-05-11 09:47:31 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Full script is: ['python', u'/share/CACHEDEV1_DATA/.qpkg/JBOPS/killstream/kill_stream.py', '/share/CACHEDEV1_DATA/.qpkg/QPython2/bin/python2', '--jbop', 'stream', '--username', 'nickiman', '--sessionId', 'lieicxzcijiw9j20jyusdcxr', '--killMessage', 'Transcoding streams are not allowed.']
2019-05-11 09:47:31 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Executing script in a new thread.
2019-05-11 09:47:31 - DEBUG   :: Thread-15 : Tautulli Notifiers :: Subprocess returned with status code 1.
2019-05-11 09:47:31 - ERROR   :: Thread-15 : Tautulli Notifiers :: Script error: 
  Traceback (most recent call last):
    File "/share/CACHEDEV1_DATA/.qpkg/JBOPS/killstream/kill_stream.py", line 53, in <module>
      from requests import Session
  ImportError: No module named requests
2019-05-11 09:47:31 - INFO    :: Thread-15 : Tautulli Notifiers :: Script notification sent.
2019-05-11 09:47:48 - DEBUG   :: Thread-3 : Tautulli ActivityHandler :: Session 51 stopped.
2019-05-11 09:47:48 - DEBUG   :: Thread-3 : Tautulli ActivityProcessor :: Play duration for session 51 ratingKey 106962 is 21 secs which is less than 120 seconds, so we're not logging it.
2019-05-11 09:47:48 - DEBUG   :: Thread-3 : Tautulli ActivityHandler :: Removing sessionKey 51 ratingKey 106962 from session queue

If I´m missing something... let me know.

[QNAP_Stephane]

try not using QPython2, python is embedded in Tautulli package

[nickiman]

try not using QPython2, python is embedded in Tautulli package

The first log of my previous post is without using it.

Should call the Tautulli's package.

[QNAP_Stephane]

mmm strange..

undefined symbol: _PyUnicodeUCS2_AsDefaultEncodedString is mainly causing the error.. seems this error is due python not been compiled with ucs4 support
but this flag is existing in my autoconf script compilation ...

[QNAP_Stephane]

recompiling Python 2.7.16 with ucs2 instead ucs4 ...

a chance it fix the issue

[nickiman]

recompiling Python 2.7.16 with ucs2 instead ucs4 ...

a chance it fix the issue

Perfect! Thanks.

Tell me when it´s available in the repo and I´ll try it ASAP.

[QNAP_Stephane]

it is on the repo

[nickiman]

it is on the repo

Ok.
I'm out of home right now.
I'll let you know tonight.

[nickiman]

it is on the repo

Ok.
I'm out of home right now.
I'll let you know tonight.

This is the log what I get after update to version 2.1.29.2:

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2019-05-11 23:00:16 - DEBUG   :: Thread-3 : Tautulli ActivityHandler :: Session 59 started by user 409166 (nickiman) with ratingKey 106962 (Velvet Buzzsaw).
2019-05-11 23:00:16 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 1.
2019-05-11 23:00:16 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True, True].
2019-05-11 23:00:16 - INFO    :: Thread-2 : Tautulli NotificationHandler :: Preparing notification for notifier_id 1.
2019-05-11 23:00:16 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 5.
2019-05-11 23:00:16 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True].
2019-05-11 23:00:16 - INFO    :: Thread-1 : Tautulli NotificationHandler :: Preparing notification for notifier_id 3.
2019-05-11 23:00:16 - INFO    :: Thread-1 : Tautulli Notifiers :: Sending Telegram notification...
2019-05-11 23:00:17 - INFO    :: Thread-1 : Tautulli Notifiers :: Telegram notification sent.
2019-05-11 23:00:17 - INFO    :: Thread-1 : Tautulli NotificationHandler :: Preparing notification for notifier_id 5.
2019-05-11 23:00:17 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Trying to run notify script, action: play, arguments: [u'--jbop', u'stream', u'--username', u'nickiman', u'--sessionId', u'ytoq8hwj1aodqcikal6e2zbm', u'--killMessage', u'Transcoding streams are not allowed.']
2019-05-11 23:00:17 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Full script is: ['python', u'/share/CACHEDEV1_DATA/.qpkg/JBOPS/killstream/kill_stream.py', '--jbop', 'stream', '--username', 'nickiman', '--sessionId', 'ytoq8hwj1aodqcikal6e2zbm', '--killMessage', 'Transcoding streams are not allowed.']
2019-05-11 23:00:17 - DEBUG   :: Thread-1 : Tautulli Notifiers :: Executing script in a new thread.
2019-05-11 23:00:17 - DEBUG   :: Thread-16 : Tautulli Notifiers :: Subprocess returned with status code 1.
2019-05-11 23:00:17 - ERROR   :: Thread-16 : Tautulli Notifiers :: Script error: 
  Traceback (most recent call last):
    File "/share/CACHEDEV1_DATA/.qpkg/JBOPS/killstream/kill_stream.py", line 49, in <module>
      import json
    File "/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/json/__init__.py", line 108, in <module>
      from .decoder import JSONDecoder
    File "/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/json/decoder.py", line 5, in <module>
      import struct
    File "/share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/struct.py", line 1, in <module>
      from _struct import *
  ImportError: /share/CACHEDEV1_DATA/.qpkg/Tautulli/lib/python2.7/lib-dynload/_struct.so: undefined symbol: PyUnicodeUCS2_AsEncodedString
2019-05-11 23:00:17 - INFO    :: Thread-16 : Tautulli Notifiers :: Script notification sent.
2019-05-11 23:00:17 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Checking custom notification conditions for notifier_id 1.
2019-05-11 23:00:17 - DEBUG   :: Thread-1 : Tautulli NotificationHandler :: Custom condition evaluated to 'True'. Conditions: [True, True].
2019-05-11 23:00:17 - INFO    :: Thread-1 : Tautulli NotificationHandler :: Preparing notification for notifier_id 1.
2019-05-11 23:00:18 - INFO    :: Thread-2 : Tautulli Notifiers :: Email notification sent.
2019-05-11 23:00:19 - INFO    :: Thread-1 : Tautulli Notifiers :: Email notification sent.

[QNAP_Stephane]

very strange...

I have no idea ... may be ask to develloper on GitHub, may be he has any clue