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Ragic upgrade

Posted: Fri Jan 01, 2021 4:55 pm
by miky1098
I'd like to know if anyone has managed to install the latest version of Ragic DB on their NAS, which is available at the following link:
http://www.ragic.com/sims/download.jsp?id=200

on the following site it is published that the Ragic Cloud DB 4.2.5 version would be available, but I'd like to know if anyone has managed to install it:
https://www.qnap.com/it-it/app_releasen ... oose=Ragic

I'd like upgrade from 3.7.0 to 4.2.5 on my NAS (TS-559-PRO+).
I tried to ask Ragic support for help, but I still haven't been able to get a useful answer.
Thanks, Fabio

Re: Ragic upgrade

Posted: Fri Jul 23, 2021 1:51 am
by WeT-Klb
Hi,

i am in contact with Ragic support because i would like to update my 3.7.0.1 version, too.
I was told to download the patch file from https://www.ragic.com/sims/download.jsp directly from Ragic.
Then i would need to log in to the Ragic on QNAP, go to

Code: Select all

Start => Account Setup => Private Server Config => Bottom of the page
, choose the patchfile on local disk and upload it. After it shows it was uploaded and installed in green colour you can restart Ragic.
Unfortunately every time i do this after clicking

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Restart
the Ragic server don´t response anymore and can´t be used anymore - even after NAS restart no chance :-(
I also tried to replace the files on NAS through WinSCP - but after doing this and restarting the NAS exactly the same bahaviour.
I hope Ragic support can provide some solutions.

Not sure if this may help in any way.