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[SUPPORT] Azure Storage Backup Job Running (Scanning) Non-Stop

Posted: Wed Jun 14, 2017 10:14 pm
by elebasi
I have a TS-219P+ with version 4.0.7
I am using Azure Storage App.
I had a backup job which worked fine before but now it is stuck in running (scanning) state (Elapsed time 446:06:00) and whenever I click to stop it, it says it will stop but it never stops.
This also prevents me editing the account for azure storage because it says there is a job running and it needs to be stopped before I can edit the account.

I haven't tried restarting the qnap because it's used constantly in the company.

Could anyone help me with this issue?

Note: Warning after the stop button is clicked "This job will not completely stop until the current operation is not finished. Do you want to stop the job?" . And I click yes but it's stuck in running state.

Kind Regards