Glacier Restore failing on Hybrid Disk Station and Glacier QNAP app

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budio
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Joined: Tue Jun 10, 2014 10:01 am

Glacier Restore failing on Hybrid Disk Station and Glacier QNAP app

Post by budio »

The issue I have is that when I try to do a restore using the "Destination" option instead of from "Backup Jobs" option I get the error below (see screenshots). The "Desintation" Storage Space value I select does exist in AWS even the error message says it doesn't. If I restore from the "Backup Jobs" option it works fine. I have tested this in both Hybrid Backup Station and the Glacier app. I am using the US East (N. Virginia AWS) server. This is a major issue since I need to restore data that does not have a backup job associated with it (from a different NAS,etc). Has anyone tested this or have seen this issue? Is it an issue with the AWS location i'm using maybe (will test this next)? or am I doing something wrong? thanks for your help!

This is the error message doing the restore:
"[CloudBackupSync] (Restore) job [Cloud Restore 1] failed: vault does not exist in the cloud storage. Select another container."
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