Cloud services issues

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noahsygg
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Cloud services issues

Post by noahsygg »

I came across an issue the other day. I was with a client and they backup to Amazon s3 cloud. The authentication fails now after the external IP was changed from Time Warner to Verizon Fios. The Firewall is a Sonic wall and nothing was in the logs while trying to connect. We called s3 and you need to pay 100/month for support. We tried recreating the link, rebooting the device, with no luck. If anyone has any advice on this would be greatly appreciated.
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noahsygg
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Re: Cloud services issues

Post by noahsygg »

Its a TS-419P+.
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Toxic17
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Re: Cloud services issues

Post by Toxic17 »

there is a new FAQ regarding CloudBackup app over on the qnap.com website. dont know if this helps.

Full technical QNAP CloudBackup Application Note
Regards Simon

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noahsygg
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Re: Cloud services issues

Post by noahsygg »

Thanks. I'll check it out.
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