S3+ Constantly Fails "because of unknown error"

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JonGold
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Joined: Thu Jun 09, 2016 11:45 am

S3+ Constantly Fails "because of unknown error"

Post by JonGold »

How am I supposed to diagnose an error like "failed because of unknown error".

Need help.
popstr
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Re: S3+ Constantly Fails "because of unknown error"

Post by popstr »

I have the same error. "Unknown error" and nothing else.
It manages to upload some files but then randomly fails.

I have a similar problem when using Plex. Movie Works fine för 20 seconds, then stops.

Seems to be some kind of network error. Will try using the other ethernet jack.
popstr
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Re: S3+ Constantly Fails "because of unknown error"

Post by popstr »

There was an update for the s3 plugin today. Installed it. Still same unknown error.

Tried the other ethernet jack. Same unknown error.

I might as well use my qnap as a footstool at this point.
Gooner70
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Re: S3+ Constantly Fails "because of unknown error"

Post by Gooner70 »

I have the same issue when trying to set up a back up job it picks up the account but when I test the connection I get unknown error no help what so ever!!!!!
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TPTFrank
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Re: S3+ Constantly Fails "because of unknown error"

Post by TPTFrank »

I'm getting the same issues Gooner. S3+ recognizes the account but once I try and set up the bucket I get "unknown error". As I keep trying a window flashes with (Checking container metadatabase, please wait.." then the "unknown error" pops up.
hits123
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Re: S3+ Constantly Fails "because of unknown error"

Post by hits123 »

I am having the same issue - "Checking container meta-data database" and then get "Unknown Error"... Please help
shrff
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Re: S3+ Constantly Fails "because of unknown error"

Post by shrff »

I'm also having this error. I've created a new bucket and when I select it as part of a new backup task, it gives me the 'Unknown error'.

I'd like to add however that when I select an existing bucket (i.e. one that was created a while ago for a different purpose) it doesn't throw the error. I can't use those buckets however as they're being used for something else but thought it may be worth pointing out as it may help the developers.
shrff
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Re: S3+ Constantly Fails "because of unknown error"

Post by shrff »

Not sure if this will fix your problem but I had a look at this thread: viewtopic.php?f=327&t=129335

I managed to SSH into my QNAP and find the error log which was throwing an error of: When using SigV4, you must specify a 'host' parameter.

From this I figured that I was creating a new bucket in EU London which doesn't seem to be supported. Created new bucket in EU Ireland and it worked instantly! I suppose they may need to update the python library that they are using to add the new regions or something?
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