Can upload files but can't create folders

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jofre
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Posts: 1
Joined: Sun Jun 21, 2015 3:43 am

Can upload files but can't create folders

Post by jofre »

Hello,
I have installed the latest WebDAV CloudBackup application in a TS-459 Pro+ with the latest firmware 4.1.4
As a server I use an Ubuntu with Apache 2. The server setup and folder permissions are correct because I can use the MacOSX WebDAV client to create folders and upload files.

On the other hand I can´t make CloudBackup create folders. If I recreate the folder structure in the server upfront, it uploads files without problems but I'd like CloudBackup to create the folders too.

Looking at the server logs I see it is trying to delete the files instead of upload them:

[20/Jun/2015:21:21:38 +0200] "MKCOL /bkwebdav/QNAP HTTP/1.1" 301 2712 "-" "python-requests/2.0.1 CPython/2.7.8 Linux/3.4.6"
[20/Jun/2015:21:21:38 +0200] "GET /bkwebdav/QNAP/ HTTP/1.1" 200 706 "-" "python-requests/2.0.1 CPython/2.7.8 Linux/3.4.6"
[20/Jun/2015:21:21:43 +0200] "MKCOL /bkwebdav/QNAP HTTP/1.1" 301 2712 "-" "python-requests/2.0.1 CPython/2.7.8 Linux/3.4.6"
[20/Jun/2015:21:21:43 +0200] "GET /bkwebdav/QNAP/ HTTP/1.1" 200 706 "-" "python-requests/2.0.1 CPython/2.7.8 Linux/3.4.6"
[20/Jun/2015:21:21:43 +0200] "DELETE /bkwebdav/QNAP/CloudBackup/up/Multimedia/ATT000282.jpg HTTP/1.1" 404 2699 "-" "python-requests/2.0.1 CPython/2.7.8 Linux/3.4.6"
[20/Jun/2015:21:21:43 +0200] "DELETE /bkwebdav/QNAP/CloudBackup/up/Multimedia/ATT00028.jpg HTTP/1.1" 404 2698 "-" "python-requests/2.0.1 CPython/2.7.8 Linux/3.4.6"
[20/Jun/2015:21:21:44 +0200] "DELETE /bkwebdav/QNAP/CloudBackup/up/Multimedia/ATT00028_2.jpg HTTP/1.1" 404 2700 "-" "python-requests/2.0.1 CPython/2.7.8 Linux/3.4.6"
[20/Jun/2015:21:21:44 +0200] "DELETE /bkwebdav/QNAP/CloudBackup/up/Multimedia/ATT00023.jpg HTTP/1.1" 404 2698 "-" "python-requests/2.0.1 CPython/2.7.8 Linux/3.4.6"


Any suggestion on how to fix it?
Thanks
Jofre
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schumaku
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Re: Can upload files but can't create folders

Post by schumaku »

Hi,

Please locate i button on the top-right corner of the WebDav App window. In the pop-up, you find a "Generate Debug Report" - download and submit to the QNAP Customer Service.

Regards,
-Kurt.
-nth-
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Posts: 7
Joined: Sat Sep 16, 2017 12:16 am

Re: Can upload files but can't create folders

Post by -nth- »

Was this issue ever resolved?

It appears to be very similar to one I'm having here (viewtopic.php?f=328&t=135724).

Thanks!
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