Problem with hybrid backup Sync and Google Drive

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David_L
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Joined: Mon Dec 04, 2017 9:08 pm

Problem with hybrid backup Sync and Google Drive

Post by David_L » Mon Dec 04, 2017 9:57 pm

Hi everyone,
I have a problem between : Hybrid Backup Sync and google drive.
Sometimes I have this message : [CloudBackupSync] (Sync) job [ABC] failed: Cloud storage authentication error. Log into your cloud account again.
The task is stopped, and Ihave to restart it manualy.

Do you have any idea where the problem may come from ?
My equipment :

NAS : TS-1263U-RP
firrmware : 4.3.3.0361 Build 20171101

Hybrid Backup Sync : version 2.1.170914

Thanx
PS: Yes it's a google translation : I'm french :ashamed:

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mydjtl
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Joined: Wed Jan 11, 2017 7:52 am

Re: Problem with hybrid backup Sync and Google Drive

Post by mydjtl » Sun Dec 17, 2017 5:05 am

same here
TS-251
(2) Seagate IronWolf 12TB 7200 RPM 256MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drives
8gb RAM in one slot. 4.3.3

Brausepaul77
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Joined: Fri Apr 14, 2017 12:40 am

Re: Problem with hybrid backup Sync and Google Drive

Post by Brausepaul77 » Thu Apr 05, 2018 1:02 pm

Did you solve your problem? I just noticed that my sync job failed in December as well and I cannot re-login or create a new one as it always says that I cannot log in.

Sylvester2001
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Joined: Fri Apr 06, 2018 1:44 pm

Re: Problem with hybrid backup Sync and Google Drive

Post by Sylvester2001 » Fri Apr 06, 2018 2:23 pm

Hello same problem here.
[CloudBackupSync] (Sync) job [ABC] failed: Cloud storage authentication error. Log into your cloud account again.
Login again gives the same problem.
Creating a new job with same, already excisting google account in hybrid backupt gives Cloud storage autentication faild on account when selecting or creating a folder on the google drive.

When i create a new job with a another not excisting google account in hybred backup everything it works fine.

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GTunney
Been there, done that
Posts: 589
Joined: Tue Oct 14, 2014 4:16 pm

Re: Problem with hybrid backup Sync and Google Drive

Post by GTunney » Tue Apr 10, 2018 3:01 am

Also having the same issue, i've logged a ticket with QNAP.
Model: TS-653B 8GB
FW: 4.4.1.1031 Build: 20190816
Disks: 3 x 4TB Western Digital WD40EFRX - RAID 5
Total Storage: 7.2TB
Applications: Plex MS | QCouchPotato | QSabnzbd+ | QSickrage | QHeadphones | HTPC Manager | Kodi v18.4 MySQL
Other Devices: Netgear D7000 AC1900 VDSL Router | FTTC - 80/20 | Netgear GS108 Gigabit Switch

gregeeh
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Joined: Thu Nov 23, 2017 10:27 am

Re: Problem with hybrid backup Sync and Google Drive

Post by gregeeh » Wed Apr 11, 2018 5:37 am

I'm also having this same problem. Has anyone found a fix?

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GTunney
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Posts: 589
Joined: Tue Oct 14, 2014 4:16 pm

Re: Problem with hybrid backup Sync and Google Drive

Post by GTunney » Wed Apr 11, 2018 3:31 pm

I managed to get mine working again.

Had to delete my profile for Google drive and re-add again.
Model: TS-653B 8GB
FW: 4.4.1.1031 Build: 20190816
Disks: 3 x 4TB Western Digital WD40EFRX - RAID 5
Total Storage: 7.2TB
Applications: Plex MS | QCouchPotato | QSabnzbd+ | QSickrage | QHeadphones | HTPC Manager | Kodi v18.4 MySQL
Other Devices: Netgear D7000 AC1900 VDSL Router | FTTC - 80/20 | Netgear GS108 Gigabit Switch

Brausepaul77
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Joined: Fri Apr 14, 2017 12:40 am

Re: Problem with hybrid backup Sync and Google Drive

Post by Brausepaul77 » Tue May 01, 2018 1:10 am

GTunney, what exactly did you delete and where?

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GTunney
Been there, done that
Posts: 589
Joined: Tue Oct 14, 2014 4:16 pm

Re: Problem with hybrid backup Sync and Google Drive

Post by GTunney » Tue May 01, 2018 7:47 pm

Brausepaul77 wrote:GTunney, what exactly did you delete and where?


My profile for Google Drive

Hybrid Backup Sync > Storage Space > Profile
Model: TS-653B 8GB
FW: 4.4.1.1031 Build: 20190816
Disks: 3 x 4TB Western Digital WD40EFRX - RAID 5
Total Storage: 7.2TB
Applications: Plex MS | QCouchPotato | QSabnzbd+ | QSickrage | QHeadphones | HTPC Manager | Kodi v18.4 MySQL
Other Devices: Netgear D7000 AC1900 VDSL Router | FTTC - 80/20 | Netgear GS108 Gigabit Switch

Brausepaul77
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Posts: 10
Joined: Fri Apr 14, 2017 12:40 am

Re: Problem with hybrid backup Sync and Google Drive

Post by Brausepaul77 » Thu May 03, 2018 7:16 pm

That did the trick, thanks a lot.

williamcruz
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Joined: Wed Oct 17, 2018 5:06 pm
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Re: Problem with hybrid backup Sync and Google Drive

Post by williamcruz » Wed Oct 17, 2018 5:11 pm

good one.

B1ggJoe
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Joined: Fri May 04, 2018 11:07 am

Re: Problem with hybrid backup Sync and Google Drive

Post by B1ggJoe » Sat Mar 23, 2019 9:48 pm

Is anyone else having horrific slow upload speed issues with HBS and either backup or one-way sync to GDrive? If so, were you able to solve it or did you find an alternative to HBS?

Thanks!

BJ

pocketalex
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Joined: Wed Jul 24, 2019 11:18 pm

Re: Problem with hybrid backup Sync and Google Drive

Post by pocketalex » Wed Jul 24, 2019 11:23 pm

Same problem here

TS-932-X and the only App to sync my Google Drive account is Hybrid Backup Sync

Google Account easily added in the "profile", but once initiated ... everything is extremely SLOW

If a create a folder, a simple blank folder, on the NAS, it takes hours to see it on my computers

This solution is totally ridiculous, Google Drive is know as a very fast and reactive cloud storage, and with a QNAP NAS it simply doesn't work, using a USB Key seems much simpler and faster OMG

Clark16
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Joined: Sat Sep 07, 2019 12:18 pm

Re: Problem with hybrid backup Sync and Google Drive

Post by Clark16 » Sat Sep 07, 2019 12:24 pm

Yes i m facing slow speed issues with HBS. i haven't found an alternative though mywegmansconnect

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