Veeam Credentials Problem With Qnap

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placelikelocalhost
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Veeam Credentials Problem With Qnap

Post by placelikelocalhost » Thu Jan 19, 2023 10:31 pm

Hello,

im trying to backup to my qnap device in my domain on the veeambackup but i can not success, i see error message when i trying to run backup proccess

Error Message:
Processing VM-FileServer Error: The user name or password is incorrect. --tr:Error code: 0x0000052e Failed to process [isFileExists]. --tr:Client failed to process the command. Command: [isFileExists]. --tr:event:3:
but I can successfully back up when i try using another nas (TrueNAS)


How i tried(on both nas devices):
- i created local user (username: veeamb password: password)
- created a folder for smb sharing
- permit to folder for access to local veeam user
- created new repository on veem software
- added cretendials of nas local users
- added backup job and run (truenas job is succeeded and qnap job is failed in this step )

so i thnik this problem is definetely with this qnap, because i succeeded when i try to backup to another NAS (TrueNAS).


My Device Info:
TS-1232PXU-RP
QTS 5.0.1.2269

How can i solve this problem?

Btw I'm sorry for the bad english :/

Best Regards.

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dolbyman
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Location: Vancouver BC , Canada

Re: Veeam Credentials Problem With Qnap

Post by dolbyman » Thu Jan 19, 2023 10:49 pm

I use veeam in a domain environment, I use a domain account login though, why do you use a local account ?

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placelikelocalhost
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Joined: Fri Nov 18, 2022 6:33 pm

Re: Veeam Credentials Problem With Qnap

Post by placelikelocalhost » Fri Jan 20, 2023 1:52 pm

forgot to write, i tried the same operations with domain user and problem is not solved

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