I have TS-451
firmware: 4.2.3 dated 13/02/2017
Help Desk app opens but it disables "Help Requests". I removed app and reinstalled it but still the same issue. Anyone can give a tip on why it's disabled or how to enable it?
Helpdesk app - can't create new requests
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raziamin
- New here
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- Joined: Tue May 12, 2015 11:48 am
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snakechaser
- Starting out
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- Joined: Sat Feb 20, 2016 9:08 pm
Re: Helpdesk app - can't create new requests
Did you try to login as the actual 'admin' user (not just any user from the admininstrator group, but the actual admin user)? If not, try that.