TS-119P II after update 4.3.3.0262 get strange app's in AppCenter

[CylonCenturion]

The reply I got from QNAP is interesting??
Anyone care to elaborate or provide other feedback...?

I'm not real sure they have understood, or possibly just missed the point I'm trying to make here?

Thank you for contacting QNAP.

The apps shown are not QNAP apps, and are likely Malware. If you do not know the source of the apps, please remove them by clicking on the drop down under the apps and select remove. "MyQNAPCloud" app in the screenshot is a known Malware and should be removed.

It is also recommended to install Malware Remover v2.2.1, and if there are Malware picked up, it is best to change the passwords for all users on the NAS.

Regards,
Michael Fan
Technical Support Engineer
QNAP Systems, Inc.

What did you ask them?
Is it possible that you have mallware? have you forwarded ports to the nas?
Is the admin pass an easy one?

[dolbyman]

so if those apps are malware, the hacker that made app center icons for them in form of a jolly roger, is not that clever .. or a troll

[CylonCenturion]

so if those apps are malware, the hacker that made app center icons for them in form of a jolly roger, is not that clever .. or a troll

Hi,

Nothing found about it on the internet. These two pirate-packages came out of the blue.
I have my doubts about the reliability, but that is a personall opinion.

Regards.

[g73jkwy]

The same here: Qnap 112P with 4.3.3.0262 build 20170727.

(genuine) App "myQnapCLoud" 2.0.2. now is grey with a skull icon...

False positive?

[CylonCenturion]

The same here: Qnap 112P with 4.3.3.0262 build 20170727.

(genuine) App "myQnapCLoud" 2.0.2. now is grey with a skull icon...

False positive?

screenshot?

[manny2003]

Could be the fact that upgrading to the latest firmware will upgrade to x64 architecture from x86 and that some QPKG's are not x64 compatible so they are "dead" on the new firmware?

[mashevloff]

I had two of them also. I have removed them. One was named ssmtp, the other I have forgotten already. Some version number.... I have malware app installed and it runs regularily.

I often get attempt from 95.xxx.xxx.xxx to logon to my admin id. I keep blocking them (forever)

[AAD43805]

i have same problem after opgrade to 4.4.4-0299.

I can not remove skull icon.
WD-red 2 Tb
TS-231

Thanks

[angelo_lopes]

The reply I got from QNAP is interesting??
Anyone care to elaborate or provide other feedback...?

I'm not real sure they have understood, or possibly just missed the point I'm trying to make here?

Thank you for contacting QNAP.

The apps shown are not QNAP apps, and are likely Malware. If you do not know the source of the apps, please remove them by clicking on the drop down under the apps and select remove. "MyQNAPCloud" app in the screenshot is a known Malware and should be removed.

It is also recommended to install Malware Remover v2.2.1, and if there are Malware picked up, it is best to change the passwords for all users on the NAS.

Regards,
Michael Fan
Technical Support Engineer
QNAP Systems, Inc.

My God! I have Malware Remover now v2.3.2 since looong ago, and MyQNAPCloud was on my Desktop!

Shouldn't Malware Remover remove this Malware App?