Missing menu items in Q'Center v1.5.1025

Q'center app, Helpdesk app
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Mr Davo
Starting out
Posts: 38
Joined: Wed Mar 22, 2017 6:49 am

Missing menu items in Q'Center v1.5.1025

Post by Mr Davo »

Hi All,

I am using Q'Center v1.5.1025 and it doesn't appear to have several of the (Settings) menus which were available in a previous version -

This is a screen capture of the menus that I expect to be able to see -

Image

Here is a screenshot of the menus that are actually available in my Q'Center -

Image

I appear to be missing the Patch and Gues OS menu items amongst others even though I am logged on as the Administrator.

I recently upgraded the Hyper-V integration components on my Q'Center installation, and an unexpected side effect is a blank screen when I attempt to logon to Q'Center using the Hyper-V Manager Console.

Whilst I have been able to find a fix for this which utilizes an SSH login (Putty) I am unable to set Q'Center for SSH access due to the missing menu issue.

Can anybody offer any suggestions on how to make these menu items available?

Kind Regards,

Davo
Mr Davo
Starting out
Posts: 38
Joined: Wed Mar 22, 2017 6:49 am

Re: Missing menu items in Q'Center v1.5.1025

Post by Mr Davo »

Hi All,

I just answered my own question here; turns out that there is a YUGE!!! difference between using the Admin, and the admin accounts!

I logged on with admin (all lower case) and the missing functionality was present.

Thanks

Davo
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