Please can I get your advice on this?
From last week I am no longer able to access my NAS via web browsers outside of LAN no matter through the myqnapcloud link (http://.myqnapcloud.com:8080) or fixed IP address.
However I am still able to login myqnapcloud (https://www.myqnapcloud.com) and access the NAS via the Turbo System. The other QNAP apps such as Qfile and Qmanger appear to function properly as well outside of LAN.
I tried restarting the NAS and the router but it doesn't work unfortunately.
Thank you very much in advance!
Not able to access via web browsers
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Not able to access via web browsers
Last edited by wilsonctc on Sat Mar 30, 2019 12:14 pm, edited 1 time in total.
- dolbyman
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Re: Not able to access via web browsers
what exactly happens when you try?("does not work" is not very descriptive)
also make sure you install malware remover..as web exposed qnaps (like yours) are getting hacked left and right
also make sure you install malware remover..as web exposed qnaps (like yours) are getting hacked left and right
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Re: Not able to access via web browsers
Thanks,
I just meant the problem remains unsolved after I tried restarting the NAS and router.
I just meant the problem remains unsolved after I tried restarting the NAS and router.
- dolbyman
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Re: Not able to access via web browsers
that was not what I was asking for
you enter this address in your browser .. and then what?
- no login page (timeout?)
- login page loads but login is unsuccessful? (wrong password message or any other?)
- some other page loads? (e.g. router webinterface)
- world ends in fiery apocalypse?
"does not work" is not an error description
you enter this address in your browser .. and then what?
- no login page (timeout?)
- login page loads but login is unsuccessful? (wrong password message or any other?)
- some other page loads? (e.g. router webinterface)
- world ends in fiery apocalypse?
"does not work" is not an error description
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- New here
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- Joined: Fri Mar 29, 2019 4:41 pm
Re: Not able to access via web browsers
Ah sorry I misunderstood you.
It shows “This site can’t be reached” with an error “ERR_connection_times_out”.
I can’t even get to the login page.
You may try http://.myqnapcloud.com:8080 to see whether you could make a successful connection.
It shows “This site can’t be reached” with an error “ERR_connection_times_out”.
I can’t even get to the login page.
You may try http://.myqnapcloud.com:8080 to see whether you could make a successful connection.
Last edited by wilsonctc on Sat Mar 30, 2019 12:14 pm, edited 1 time in total.
- dolbyman
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- Joined: Sat Feb 12, 2011 2:11 am
- Location: Vancouver BC , Canada
Re: Not able to access via web browsers
is the IP that this DDNS resolves to your current IP ?