Page 1 of 1
Hard Drive Failure
Posted: Fri Aug 09, 2019 12:55 am
by Nobber
Hello
Disk 1 has failed in my TS421 with 2 3 4 working in degraded mode, I have installed a new disk and run a file system check and i get an error message saying failed to add disk 1 to the volume. I have
(all 4 disks are showing as good)
Deleted all partitions from the disk
rebooted
Tried to add disk 1 as a single disk - didnt show up in create box
any ideas on next steps
Thank you
Re: Hard Drive Failure
Posted: Fri Aug 09, 2019 1:07 am
by dolbyman
did you hotswap the drive ?
Re: Hard Drive Failure
Posted: Fri Aug 09, 2019 1:13 am
by Nobber
yes, tried several times
Re: Hard Drive Failure
Posted: Fri Aug 09, 2019 1:30 am
by dolbyman
can you SSH in and do a
post the results back in code wrap tags
Re: Hard Drive Failure
Posted: Fri Aug 09, 2019 2:48 am
by Nobber
Mmm will need to Google that, I'll get back to you, thank you
Re: Hard Drive Failure
Posted: Fri Aug 09, 2019 3:00 am
by Nobber
mdstat attachment
Re: Hard Drive Failure
Posted: Fri Aug 09, 2019 3:23 am
by dolbyman
ok the RAID5 is degraded
- remove the new drive
- format the disk (quick format is fine)
- reboot the NAS (it should come up degraded)
- insert the new disk again and the rebuild should start
the same command should give you info about the progress of the rebuild
Re: Hard Drive Failure
Posted: Fri Aug 09, 2019 2:25 pm
by Nobber
Ok I think this is a compatibility issue, I replaced disk 1 with a WD30EZRZ 3.0TB Blue Desk Top Drive...When I put the original disk back in WD 3.TB Red NAS Drive (With a deleted partition it worked almost straight away so it must be a disk problem? Strange thing is I deleted the partition on the original disk and put it back in the NAS and the volume with all 4 disks was availble within in minutes I was expecting it to have to rebuild that HD back into the volume
Re: Hard Drive Failure
Posted: Fri Aug 09, 2019 2:26 pm
by Nobber
Ok thanks for the reply I'll try that later, thanks
Re: Hard Drive Failure
Posted: Fri Aug 09, 2019 9:38 pm
by dolbyman
the blue drive should be recognized..it's just not meant for raid use and could fail prematurely (or make the raid slow with long error corrections)
on raid1...all volumes/folders should be visible, even when degraded