Using ElephantDrive to recover from Qlocker

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ElephantDrive
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Joined: Tue Jan 18, 2011 11:00 am

Using ElephantDrive to recover from Qlocker

Post by ElephantDrive »

Hi Forum Folks,

We have been fielding multiple requests from our end users who have been affected by the Qlocker ransomware threat for assistance in recovering their data. If you are an ElephantDrive user and need guidance in running a point-in-time restore, please feel free to reach out to us via support@elephantdrive.com. We can schedule a time to help get your pre-attack data back. But, we also wanted to share the general guidance below...

First - if you aren't familiar with the threat, please refer to https://www.qnap.com/en/security-news/2 ... e-qnap-nas for more information regarding recent ransomware attacks affecting QNAP devices.

Second - if you need step-by-step instructions on how to execute a point-in-time restore, please check out:

QNAP users who have backed up their data to ElephantDrive can certainly recover and restore their data after a ransomware attack. For specific information, please visit https://support.elephantdrive.com/hc/en ... re-attack-.

For general information about how ElephantDrive can aid in recovering from a ransomware attack, please view https://support.elephantdrive.com/hc/en ... ansomware-.

Thanks - and don't forget to back up (and test your restores).
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