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USBDisk1 Unmounted

Posted: Wed Aug 22, 2018 8:53 am
by NonExpert
We've been using the same Seagate BUP BL for external backups on our TS-469. When I went to backup this time, the device came up as "unmounted". I don't know how to get it back working again. Tried to format the Seagate and that action fails. Can see all the files perfectly when I plug the Seagate into my Windows 10 computer. Please help, in plain language. Thank you!

Re: USBDisk1 Unmounted

Posted: Wed Aug 22, 2018 9:19 am
by NonExpert
Follow up: when I try to eject the external drive, nothing happens.

Re: USBDisk1 Unmounted

Posted: Wed Aug 22, 2018 4:32 pm
by Mousetick
Please describe what "Seagate BUP BL" is in plain language, thank you.