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ST10000NE0004-1ZF101 problem

Posted: Sat Aug 15, 2020 12:45 am
by Sylrob
Good Afternoon,

I have a Ironwolf that make noise 24/7. I know this is the drive who make noise because pulling it out of QNAP and the noise stop !

I read on that and one thread said to try to disable Power management on the drive
So I tried
[~] # hdparm -B 255 /dev/sda

/dev/sda:
setting Advanced Power Management level to disabled
HDIO_DRIVE_CMD failed: Input/output error

BUT hdparm -I /dev/sda give this

Code: Select all

/dev/sda:

ATA device, with non-removable media
        Model Number:       ST10000NE0004-1ZF101
        Serial Number:      ZA22GWXN
        Firmware Revision:  EN01
Standards:
        Supported: 10 9 8 7
        Likely used: 10
Configuration:
        Logical         max     current
        cylinders       16383   16383
        heads           16      16
        sectors/track   63      63
        --
        CHS current addressable sectors:   16514064
        LBA    user addressable sectors:  268435455
        LBA48  user addressable sectors:19532873728
        device size with M = 1024*1024:     9537536 MBytes
        device size with M = 1000*1000:    10000831 MBytes (10000 GB)
Capabilities:
        LBA, IORDY(can be disabled)
        Queue depth: 32
        Standby timer values: spec'd by Standard, no device specific minimum
        R/W multiple sector transfer: Max = 16  Current = 16
        Recommended acoustic management value: 254, current value: 0
        DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
             Cycle time: min=120ns recommended=120ns
        PIO: pio0 pio1 pio2 pio3 pio4
             Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
        Enabled Supported:
           *    READ BUFFER cmd
           *    WRITE BUFFER cmd
           *    Look-ahead
           *    Write cache
           *    Power Management feature set
                Security Mode feature set
           *    SMART feature set
           *    FLUSH CACHE EXT command
           *    Mandatory FLUSH CACHE command
           *    48-bit Address feature set
                SET MAX security extension
           *    SET FEATURES subcommand required to spinup after power up
                Power-Up In Standby feature set
           *    DOWNLOAD MICROCODE cmd
           *    General Purpose Logging feature set
           *    SMART self-test
           *    SMART error logging
Security:
        Master password revision code = 65534
                supported
        not     enabled
        not     locked
        not     frozen
        not     expired: security count
                supported: enhanced erase
        362min for SECURITY ERASE UNIT. 362min for ENHANCED SECURITY ERASE UNIT.
Checksum: correct
Did I use the right command to disable the Power Management for this drive ??

Best Regards,

Sylvain

Re: ST10000NE0004-1ZF101 problem

Posted: Sat Aug 15, 2020 6:29 pm
by P3R
Since you don't seem to be getting any answers here, you could try to ask Seagate about the issue and if anything can be done about it.

Re: ST10000NE0004-1ZF101 problem

Posted: Sat Aug 15, 2020 8:48 pm
by Sylrob
Just plugged it in an external USD hdd device and same noise ! So it's not related to QNAP

Will contact Seagate Monday

TY