Hi,
I purchase this drive less than a year ago (16Tb Ironwolf Pro). Last week I had a warning about this drive in one of my array.
Hardware status: Disk 4 Medium error - Run a bad block scan on the drive. Replace the drive if error persists.
I ran a complete test and got this: Fatal or unknown error
So the smart info give:
ID 197: current pending sector in warning
ID 198: Uncorrectable sector count in warning
Both with raw value of 8 (which is above the normal threshold of 0)
I will RMA this drive with Seagate directly since it's over the 30 days from my supplier.
Question is how do I properly RMA it?
1- Just pull out the drive from the array? (hopefully I'm in Raid6 and safe for another failure until I receive the replacement)
2- Should I bother erasing any content on the drive? Or this is useless and no data can be read from only 1 drive out of an array of 8 drive!
Any more advise you are more then welcome!
Thanks,
Joel
Question on the way to RMA a HDD
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- dolbyman
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Re: Question on the way to RMA a HDD
The is only swiss cheese data chunks on it
The system partitions could have program data on it ...all raid1 mirrored
and nobody will care about your data over there anyways...
The system partitions could have program data on it ...all raid1 mirrored
and nobody will care about your data over there anyways...