[Fixed] WD Elements disk needs PSID to unlock SED

justinwubo · Post by **justinwubo** » Fri Jun 10, 2022 10:24 pm

I have 1 12TB WD Elements mobile hard disk and I just get the disk and plug it into the QNAP NAS.

The NAS server can recognize the drive but told me to get the PSID to unlock SED. However, I cannot get the PSID from the hard drive or anywhere.

Anyone meets the same issue?

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dolbyman · Post by **dolbyman** » Fri Jun 10, 2022 10:40 pm

Mobile HDD? i think you mean a shucked 3.5" USB drive

Check datahoarder on reddit if there was any anti shuck measures introduced, otherwise stick to compatible NAS drives

justinwubo · Post by **justinwubo** » Fri Jun 10, 2022 10:53 pm

dolbyman wrote: ↑Fri Jun 10, 2022 10:40 pm Mobile HDD? i think you mean a shucked 3.5" USB drive

Check datahoarder on reddit if there was any anti shuck measures introduced, otherwise stick to compatible NAS drives

Yes, it's a mobile HDD.

Dominic089 · Post by **Dominic089** » Mon Jun 13, 2022 8:50 pm

I am literally at the same point with the same drive and PSID request to continue and cant find this anywhere. Does anyone have anything helpful to contribute?

justinwubo · Post by **justinwubo** » Sat Jun 25, 2022 8:45 am

Dominic089 wrote: ↑Mon Jun 13, 2022 8:50 pm I am literally at the same point with the same drive and PSID request to continue and cant find this anywhere. Does anyone have anything helpful to contribute?

Hi, I filed a ticket to QNAP and they told me that I'm using a beta version FW and suggest me to use the latest stable version FW. After the FW installation, the problem's gone. Hope it can help.

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ssbarnea · Post by **ssbarnea** » Fri Jul 15, 2022 12:43 am

I have the same problem, not being able to use new disk.

I am on QuTS hero h5.0.1.2045 (beta?) and it does not report any newer versions, so apparently they did not fix it. It is bit weird that their beta is older than the last release.

I hope that the downgrade works without breaking anything.

Kunzite · Post by **Kunzite** » Sun Jul 17, 2022 5:16 pm

ssbarnea wrote: ↑Fri Jul 15, 2022 12:43 am It is bit weird that their beta is older than the last release.

Not weird at all, it's the beta for the upcoming h5.0.1 - while the last release is a h5.0.0. A different branch.
Supposedly they'll port such fixes to h5.0.1 before putting this version in release.

BWend · Post by **BWend** » Mon Aug 15, 2022 11:06 pm

I had the same issues on the last weekend whilst dring to upgrade a 453BE with WD1200EDBZ drives on QTS 5.0.1.2079 installed.

Downgraded the QTS to 5.0.0.2055 (stable version) and got the drives in the manager back to initialize them without a PSID (PSID) is in the 2D barcode.

However the QTS Beta version did not accept the entered codes.

edgecrush3r · Post by **edgecrush3r** » Tue Sep 20, 2022 7:32 pm

i had the same issue with some Shucked WD drives. Downgrading fixed the issue for me also.

rjnmd · Post by **rjnmd** » Wed Dec 07, 2022 10:50 am

Seeing this same issue with two brand new wdblack ssd's I installing as cache & yes the wdblacks are compatible.
It's asking for a PSID but not sure to find it in storage and snapshot. Considering the drives have heatsinks on them also it is not just simply shutting down the nas, taking out a couple drives and looking.
There is a newer firmware. I am on .2194 so I guess I could try that first.

Any other ideas are welcome

QNAP NAS Community Forum

[Fixed] WD Elements disk needs PSID to unlock SED

[Fixed] WD Elements disk needs PSID to unlock SED

Re: WD Elements disk needs PSID to unlock SED

Re: WD Elements disk needs PSID to unlock SED

Re: WD Elements disk needs PSID to unlock SED

Re: WD Elements disk needs PSID to unlock SED

Re: [Fixed] WD Elements disk needs PSID to unlock SED

Re: [Fixed] WD Elements disk needs PSID to unlock SED

Re: [Fixed] WD Elements disk needs PSID to unlock SED

Re: [Fixed] WD Elements disk needs PSID to unlock SED

Re: [Fixed] WD Elements disk needs PSID to unlock SED