WD Red NAS Hard Drive WD10EFRX - 1 TB - SATA 6Gb/s

[anderz21]

People,

I have aquired WD Red NAS Hard Drive WD10EFRX - 1 TB - SATA 6Gb/s which is supported according to Qnaps compatibility list.
As NAS I use the QNAP TS-219P Turbo NAS.

The harddrive is "seen" but not "recognized". I have tried the hot swapping method. Did not work.

Now, I have installed the drive, and had it format by Windows since an empty drive should automatically be recognized
and formatted by Qnap. Did not work.

Finally I have manually formatted it via the Qnap admin dashboard. Did not work.

The Qnap sees 2 disks, says they are allright (no errors) but when I want to try to create a RAID system
there is inly 1 drive selectable which is not the WD Red.

Any one knows what I did wrong or how I can activate the newly bought RED drive so it can be integrated
in the RAID and function as normal ?

[Don]

New drive should be cleared of all partitions. Then insert the drive and follow the instructions in the manual.

What size is the first drive?

If you are just adding a second drive what are you hot swapping?

Me thinks you are not telling us everything. What is your current firmware? Current config? Exactly what steps did you perform?